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The Principal Financial Group Responds to Hurricane Katrina

Grace periods on premium payments and monetary contribution extended to hurricane victims

(Des Moines, IA) - The Principal Financial Group* announces Principal Life Insurance Company* will extend an additional grace period on insurance premium payments due from policyholders in the proclaimed disaster areas and will work closely with all members who need additional assistance during this time. By calling 800-986-3343, individuals are connected to specialists who can answer questions and help alleviate member concerns. The number may be used to report address changes. Further information is also available on www.principal.com.

For Medical Coverage:

  • For those customers directly impacted by Hurricane Katrina the requirement to call for preauthorization or pre-certification of medical services will be temporarily waived to provide needed access to medically necessary healthcare.
  • Through the company's nationwide provider network, medical customers can access in-network providers in other states.
For General Insurance Needs:
  • For requests related to Life or Disability claims that have already been submitted to our company, please contact the number listed above
  • For customers impacted by Hurricane Katrina who need to submit a new claim for Life or Disability, please contact 800-245-1522, or fax your claim form to 800-255-6609
  • For requests related to Dental Coverage, please contact the number listed above
For Retirement and Investor Services Needs:
  • Requests for the receipt of payments from pension, 401(k) plan or investment products may be directed to the telephone number listed above.
Principal Bank Customers:

Customers of Principal Bank may contact 800-672-3343 24 hours a day, seven days a week for information concerning:
  • Payments on loans
  • Receiving distributions from IRAs and Certificates of Deposit
  • Receiving funds from checking and savings accounts
  • Electronic bill payment services
  • Address change
Corporate Giving
In support of relief efforts, the Principal Financial Group Foundation, Inc. is making a $100,000 donation to the American Red Cross to specifically help victims of Hurricane Katrina in addition to $75,000 to the United Way of America. At the same time, the Principal Financial Group Foundation, Inc. is encouraging additional contributions by matching employee, retiree and career agent contributions to the Red Cross, dollar-for-dollar. To date, more than $221,000 in contributions from across the United States have been received and will be matched dollar-for-dollar.

"Our thoughts go out to the victims of Hurricane Katrina, and we extend our deepest sympathies to those who have experienced losses. In support, we are doing all that we can to provide relief to the customers that we serve, and their communities impacted by the disaster," said Barry Griswell, chairman and CEO of the Principal Financial Group. "We encourage any customer with a question to contact us. We're here to help."
About the Principal Financial Group

The Principal Financial Group* (The Principal ®) is a leader in offering businesses, individuals and institutional clients a wide range of financial products and services, including retirement and investment services, life and health insurance, and banking through its diverse family of financial services companies. A member of the Fortune 500, the Principal Financial Group has $187.8 billion in assets under management and serves some 15.2 million customers worldwide from offices in Asia, Australia, Europe, Latin America and the United States. Principal Financial Group, Inc. is traded on the New York Stock Exchange under the ticker symbol PFG. For more information, visit www.principal.com.

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Insurance issued and plan administrative services are provided by Principal Life Insurance Company. Securities offered through Princor Financial Services Corporation, 800/247-4123, member SIPC. Bank products and services provided by Principal Bank, FDIC insured. Annuities, Insurance, Retirement Plans, Mutual Funds and Other Securities are not insured by the FDIC, are not obligations or deposits for Principal Bank nor guaranteed by Principal Bank and involve risk, including the possible loss of principal invested. Principal Life, Principal Bank and Princor® are members of the Principal Financial Group®, Des Moines, IA 50392.