Overall Health Insurance
Health Insurance 101: An Orientation
A comprehensive overview of health insurance designed to introduce new employees to the industry and allowing them to more easily and quickly become productive in the workplace. The course is broken into bite-sized modules. To maximize both interest and comprehension, students move through the material at their own pace and in the sequence they choose.
Health plans have the opportunity to tailor the course’s modules to fit their training structures. For details about customization options and bulk purchases, e-mail Lindsey Miranda Canaley at lmirandacanaley@ahip.org or call the Support Team at 800.509.4422.
Lessons Include:
- Overview of today’s health insurance industry
- Basics of health insurance
- Organization and functions, including enrollment, claims, and customer service
- Clinical quality, utilization management, and pharmacy benefit management
- Pricing, sales, and marketing
- Federal and state regulations, compliance, and ethics
- Wellness and bending the cost curve
- Products (customizable)
- Customer experience
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Who Should Take this Course:
- Employees new to the health insurance industry
- Individuals who wish to review health insurance fundamentals
- Health insurance agents and underwriters
Enrollment
$80 AHIP Members; $100 Non-members
To enroll in a course, or purchase a text book, please log in, and browse our Center’s online catalog. If you are a new user, please register for an account to get started.