Description

To help address the growing need to deliver effective cross-cultural health care, America's Health Insurance Plans (AHIP) has expanded a component of its Addressing Disparities in Health initiative. Quality Interactions^®: A Patient-Based Approach to Cross-Cultural Care is AHIP's web-based portfolio of cross cultural courses developed by the Manhattan Cross Cultural Group.

Overall Purpose/Goal
Quality Interactions^® is an evidence-based, case-based learning program, which focuses on common clinical and non-clinical cross-cultural scenarios that build a framework of knowledge and skills for communicating with, and delivering quality care to diverse populations. The e-learning format makes it easy to complete and review course content whenever your schedule permits.

Quality Interactions for Physicians (2.5 CME credits)

Quality Interactions for Nurses & Case Managers (2.5 CEU/CCM credits)

Quality Interactions' Refresher Clinical Case Study Courses (1 CME/CEU/CCM)

• Asthma pediatric case study
• Geriatric, orthopedic case study
• Congestive Heart Failure(CHF) case study
• Lesbian, Gay, Bisexual and Transgender case study

Quality Interactions for Health Care Employees Course (Certificate of completion)

There are a limited number of licenses available for the courses listed above.

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Preview AHIP's clinical courses* To preview how the clinical courses work, AHIP's introductory/mini-case vignette on cross-cultural care provides an abbreviated version of a Quality Interactions® clinical course on asthma. It hopes to stimulate interest in the area of cultural competency to better serve America's racial and ethnically diverse populations and improve overall quality of care. *AHIP's vignette does not offer CME credits.It only serves as a preview to the clinical courses. Launch Vignette.