The Quality Interactions^® clinical program aims to increase awareness and knowledge of racial and ethnic disparities in health care; and the importance of effective cross-cultural care.  The programs also provide health care professionals with tools and skills to more effectively communicate with and deliver quality clinical and cross-cultural care to patients from diverse backgrounds.

Learning Objectives
After completing a clinical program, you should be able to:

• Discuss how cultural competence is important to the delivery of high-quality health care services to patients.
• Outline the social and cultural issues that are most relevant in the care of diverse patient populations.
• Communicate effectively across cultures.
• Develop appropriate management strategies that take into account patients' cultural perspectives and preferences.

Quality Interactions for Physicians (2.5 CME credits)

This program features three patient cases and allows the clinician to participate in realistic clinical encounters (e.g. relating to hypertension, diabetes, and abdominal pain) while learning key concepts and skills for delivering effective cross-cultural care. The program also includes web links to clinical guidelines, references, and other relevant information.

This evidence-based, case-based learning program is accredited by Tufts University School of Medicine for 2.5 hours Continuing Medical Education (CME) Credits. The course is valid for credit until April 1, 2011.

Register Online

Pick up where you left off

IMPORTANT: For step-by-step registration instructions, including Organization ID, please click here.

Please note, the physician/nurse/case manager courses have a separate Organization ID than the Refresher courses and the non-clinical course for health care employees. You will need to register for these series separately from the refresher and non-clinical courses.  

For assistance with the Organization ID, User ID and password, please contact QIModule@ahip.org. 

There are a limited number of licenses available for the course listed above.

Quality Interactions for Nurses & Case Managers (2.5 CEU/CCM credits)

This evidence-based, case-based learning program is accredited by Tufts University School of Medicine for 2.5 hours Continuing Education Units (CEU) and 2.5 hours Certified Case Managers (CCM) credit. The course is valid for credit until April 1, 2011

Register Online

Pick up where you left off

IMPORTANT: For step-by-step registration instructions, including Organization ID, please click here.

Please note, the physician/nurse/case manager courses have a separate Organization ID than the Refresher courses and the non-clinical course for health care employees. You will need to register for these series separately from the refresher and non-clinical courses.

For assistance with the Organization ID, User ID and password, please contact QIModule@ahip.org.

There are a limited number of licenses available for the course listed above.