Registration Instructions
Prior to registering for each course, you will need an Organization ID code. To access the code, please refer to the step-by-step registration instructions for each designated course.
Once you register for the course online, you may come back at anytime and finish where you left off. Please note that the User ID will usually be your e-mail address and the user develops its own password.
Register Online/Log In
For further assistance with the Organization ID, User ID and password, please contact QIModule@ahip.org.
If you have questions or problems accessing the courses, please read the "Frequently Asked Questions" section.
Hardware/Software Requirements
This course is delivered over the web. Certain technical requirements are necessary. Please confirm the following within your system.
- Operating Systems Required: Windows 2000, XP, or Win NT 4
- Minimum Systems: Pentium 133MHz (233 MHz recommended);
- RAM: 64MB (128MB recommended);
- Minimum of 56K Modem
- Microsoft Internet Explorer 4 through 6
- Adobe FLASH 8 plug-in or newer
- JavaScript enabled
- Screen resolution of 800 X 600 or higher; Highest (32 bit) Color Quality;
- You may need to disable pop-up blockers if they interfere with the course.
Accreditation/Designation Statements
The clinical courses are valid for credit until April 1, 2010
Accreditation Statement
Continuing Medical Education:
This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of Tufts University School of Medicine (TUSM) and Manhattan Cross Cultural Group. TUSM is accredited by the ACCME to provide continuing medical education for physicians.
Tufts University School of Medicine (TUSM) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
This program meets special CME requirements for (1.0 or 2.5) credits in the following categories in these states:
Massachusetts: Risk Management
Nevada: Ethics
Pennsylvania: Risk Management/Patient Safety
Texas: Ethics/Professional Responsibility
Continuing Education Units (CEU):
Tufts University School of Medicine Office of Continuing Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
The Quality Interactions for Nurses & Case Managers activity provides 2.5 Contact Hours for nurses. This refresher course activity provides 1.0 Contact Hours for nurses.
Certified Case Manager (CCM): The Commission for Case Manager Certification has approved the educational activity, Quality Interactions for Case Managers, for 2.5 clock hours for Certified Case Managers (CCMs) and 1.0 clock hours for the refresher course.
Designation Statement
Tufts University School of Medicine designates the refresher course educational activity for a maximum of 1.0 category 1 credit toward the AMA Physician Recognition Award. Each physician should claim only those credits that he/she actually spent in the activity. This activity was prepared in accordance with the ACCME Essentials.
Frequently Asked Questions
I don’t know my organization ID. How can I get it?
The organization ID is located in the registration instructions for each course. Please note, the organization ID is not the same as your AHIP member ID.
I forgot my password. How can I retrieve it?
E-mail QIModule@ahip.org with your User ID (e.g., e-mail address). A representative will reply with your password.
I can register and login to course, but cannot launch the program. I get a blank screen with a red x in the corner. What's wrong?
This course requires the Flash plug-in, which is available for free from Adobe. Please contact your course administrator if you require assistance with installing this plug-in.
How can I log back into the course? I tried to register again and it said there is already a user associated with my User ID.
Once you have registered, you can visit the course again by going to the learning management system website and logging in with your organization ID and the user ID and password you created when you registered. Once you are logged back in and launch the course, check marks indicate the sections of the course you have completed.
I received an error message that said the course has timed out. What should I do?
Please always log out of course by clicking the exit course button when not actively engaged in using course. If you receive an error message please exit the course and log out of the learning management system and then log back in.
I exited the course during the patient case, but when I logged back in it said I hadn't done that case. Why did it forget my place?
You may exit the course at the end of the patient case by using the exit course button. If you use the exit course button while in a patient case you will need to start that case over from the beginning. If you do need to exit while in a case, you can print a transcript which would allow you to move more quickly through the steps when you return to do the case. To print a transcript just click the button labeled 'Transcripts'.
I completed the course, but I am unable to print my CME/CEU/CCM letter.
Things to check
- Did you enter all required fields in registration (designated in registration screen)?
- Did you complete course?
- Did you pass post test?
- Did you complete the evaluation?
Contact Information
If you have any technical questions or questions about the course content, please contact: help@qualityinteractions.org.
If you have forgotten the Organization ID, your User ID and password, or have questions about accessing AHIP's Quality Interactions® modules, please contact: QIModule@ahip.org.
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