Redefining Consumer-Centered Medicine
April 8, 2010
1:00 pm – 2:30 pm ETTraditionally, the physician has been the driving force in medical treatment – with the doctor/patient relationship the critical link in defining and delivering optimum treatment. Now however, a wide range of innovations, ranging from vastly improved information technology to electronic storage and transmission of medical records to remote diagnostic techniques is empowering the consumer and improving physician/patient communication. Accenture’s groundbreaking research into new ways to collect, analyze, and act upon health-related information will help patients become more informed consumers of medical care and have increased access to individualized programs designed to attain and maintain health and wellness.
About the presenters:
Kurt Miller, Partner, Accenture
Mr. Kurt Miller is a partner with Accenture’s Global Health Services Industry Practice, which provides thought leadership and product development support for health care related client engagements and initiatives. Mr. Miller helps to guide large managed care organizations and integrated delivery systems through the process of creating and implementing business strategies to reduce medical costs, improve health outcomes and enhance customer service. Mr. Miller focuses on areas such as consumer relationship management, population segmentation, disease and demand management, provider network management and care delivery reengineering. Mr. Miller has been the lead partner responsible for planning and implementing a number of initiatives in these areas throughout the United States, Asia, Australia and Europe.
Mr. Miller has been a guest speaker on a variety of health care topics at numerous local, regional, national and international health care conferences, has published several health care journals on these and other topics, and co-authored a book titled “Changing Health Care: Creating Tomorrow’s Winning Health Enterprise Today.”
Mr. Miller has a B.S. in Entrepreneurship from the University of Southern California.
Dadong Wan, PhD, Senior Research Scientist, Accenture Technology Labs
Dadong Wan is Senior Research Scientist at Accenture Technology Labs. In this capacity, Dr. Wan is responsible for conceptualizing and building new, innovative applications that demonstrate how emerging technologies help create new strategic business opportunities.
Prior to joining Accenture, Dr. Wan was a Research Fellow at University of California at Berkeley, where he helped launch the eCommerce research program at Fisher Center for Information Technology and Marketplace Transformation. Dr. Wan has published numerous papers in professional journals on electronic commerce, ubiquitous computing, and intelligent healthcare. He is a co-author for the book “Pervasive Computing in Healthcare” (CRC Press, 2007). He also holds over a dozen patents. Dadong a member of the Association of Computing Machinery (ACM), IEEE Computer Society, and American Medical Information Association (AMIA).
Dadong has a Ph.D. in computer science from University of Hawaii, an M.S. in information science from Brigham Young University, and a B. A from Wuhan University, China.
Thomas J. Hetherington, Manager, Accenture
Mr. Hetherington is a Manager based out of Accenture’s Pittsburgh office. He is a member of Accenture’s Health Services Practice, which provides research, thought leadership, and product development support for health care related client engagements and initiatives. The practice also helps to guide large managed care organizations and integrated delivery systems through the process of creating and implementing business strategies to reduce medical costs, improve health outcomes and enhance customer service. Mr. Heatherington focuses on areas such as consumer relationship management, population segmentation, disease and demand management, provider network management and care delivery reengineering. He has led or served as an expert resource on a variety of benchmarking and financial analysis projects for health care organizations including VC startups, community hospitals, integrated systems, large Blues organizations, and national insurance companies.
Mr. Heatherington is a graduate of the University of Pittsburgh Graduate School of Public Health and the Katz Graduate School of Business, where he received his MHA and MBA degrees. He is a Diplomate in the American College of Healthcare Administration and a member of the Healthcare Financial Management Association.
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Presented By: Accenture
The content presented in this audio conference is solely attributable to the speaker and does not represent an endorsement by America's Health Insurance Plans (AHIP) of the accuracy of the information presented in the audio conference or any opinion expressed by the speaker.
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