A Virtual First™ Strategy Can Transform How People Access Healthcare

posted by Teladoc Health

on May 23, 2019

Executive Summary

Now, more than ever, plan sponsors are turning to virtual care to manage healthcare costs and strengthen member satisfaction. When used as a “front door” to access healthcare services, virtual care can streamline the experience and guide people to the right care, right away—improving health outcomes faster.

To realize the full impact of virtual care, organizations need to include it as a core component of their strategy, implementing an integrated virtual care platform, a comprehensive spectrum of clinical services, and proven engagement program that yields utilization and results.