In this session, learn how health insurers can use customer relationship management (CRM) technology to prioritize highest risk member tasks, improve care staff efficiencies, reduce the cost of care, and drive collaboration across the care ecosystem. Discover how your organization can reinvent the way you keep members informed and engaged in their care. Plus, get an exciting first-look at a new product launching at Institute.
Today’s digital care continuum demands new approaches to care coordination. In order to overcome challenges due to legacy infrastructure and point solutions, health plans should consider an agile platform approach. Attend this session to learn how an agile platform can create a service-based architecture at your health care organization, streamline interactions with providers, and ultimately, deliver greater value to members. The speaker will also discuss ways to super-charge new product introduction by increases of 2-3 times per year.
While precision medicine is typically viewed as a research endeavor and value-based care as an operational initiative, they are intrinsically linked and highly synergistic. This session explores the challenges and opportunities found at the intersection of precision medicine and value-based care, and how payers can navigate their convergence.
This session will provide an overview of the evidence behind the effectiveness of allied health services (such as chiropractic, acupuncture, and massage therapies) in musculoskeletal pain management. Attendees will learn why disconnected siloes of care have failed pain patients, and how the formation of an ecosystem that surrounds and guides the member to a variety of evidence-based, non-pharmacologic pain management options can improve outcomes and member satisfaction.
Speakers in this session will outline strategies for educating and empowering patients to take a more active role in their care. A panel of clinical, business, and government leaders will discuss their experience, including their challenges and successes, in implementing patient engagement programs in both fee-for-service and value-based care contracts. Attendees will also learn how to increase front-line provider participation, reduce the cost of preference-sensitive utilization, engage geographically dispersed populations, and reduce overall costs.
Implementing value-based care reimbursement models are complex, particularly if health plans attempt to individually coordinate and manage the components that go into a bundled payment or other alternative payment model arrangements. In this session, speakers will demonstrate how bundling these payment components together under a best-of-breed strategy, and offering them to health insurers as a single, comprehensive, go-to-market solution, accelerates the transition and makes it easier for plans adopt value-based reimbursement.
As the health care industry grapples with collecting and sharing high-quality provider data, a cross-industry alliance of diverse stakeholders recently convened to collaboratively review research, share experiences, and discuss priorities and solutions for tackling seemingly impervious provider data challenges. This session will include insights from years of research on provider information, as well as perspectives from alliance representatives who crafted the roadmap for the industry to finally solve the provider data dilemma.
Health plans, in collaboration with providers, can ensure high-quality care and achieve medical cost savings by implementing value-based specialty care management strategies. This session will explore–from both the clinician and payer perspectives–the challenges, opportunities, and lessons learned associated with value-based specialty care programs in an evolving care delivery landscape.