Virtual care was already becoming a top priority for health plans, plan sponsors and care providers. But once the COVID-19 pandemic struck, it was imperative for health plans to make high-quality, comprehensive health care available for everyone, giving members a “safe front door” to address their broad spectrum of concerns. In this session, you’ll hear how some health plans were able to expand virtual care services across populations – especially for the most vulnerable – during a time of unprecedented demand. Speakers will share their stories of success, lessons learned along the way, and discuss the value of a trusted, flexible, innovative virtual care partner, especially in times of crisis.