Innovation is happening at companies of all shapes, sizes, and industries. Health care is taking note and taking action to make health care better. This session will explore one health care system’s journey to transform the health care experience. The speaker will discuss an organization-wide performance improvement initiative designed to make the organization the best place to work, practice medicine, and receive care. Hear how igniting and engaging the workforce through a commitment to purposeful experience design, leadership development and process improvement has driven positive results in every aspect of the organization.