Experts believe medical care only accounts for 20 percent of a person’s overall health. The remaining 80 percent depends on things like housing stability, food security, safe relationships and reliable transportation. In this session, learn how payers are using highly personalized community referrals to connect members to community services that can assist them in addressing that 80 percent. Through case studies and stories, speakers will share how payers are using technology to screen members for needs that can be met in their community, match members with hyperlocal community services suited to their individual needs, and track if the services were accessed – giving members the power to care for themselves and improve their overall health and well-being.