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Online technology has changed health care. Consumers can now manage much of their care online, from finding and comparing health plans, to using their mobile phones to quickly view their benefits. Behind the scenes is a different story. Health plans sometimes struggle to quickly, efficiently, and cost-effectively create the very product they depend on to win and keep more members—the care network. Speakers in this session will outline innovative ways health plans can manage their care networks to re-think and revitalize their network management.