Agenda
8:00 am – 4:00 pm
Registrations
-
, Convention Lounge
Registration and Information Desk
Presented by
8:45 am – 9:45 am
Keynote Sessions
-
8:45 am – 9:45 am, Lafite Ballroom
Championing Health and Well-Being for All Americans
-
Learn more about Georges Benjamin, MD
Georges Benjamin, MD,Executive Director
, American Public Health Association -
Learn more about Bechara Choucair, MD
Bechara Choucair, MD,Senior Vice President & Chief Health Officer
, Kaiser Permanente -
Learn more about Bruce Japsen
Bruce Japsen,Senior Contributor, Healthcare
, Forbes -
Learn more about Leana S. Wen, MD, MSc, FAAEM
Leana S. Wen, MD, MSc, FAAEM,Emergency Physician; Professor of Health Policy and Management at the George Washington University; CNN Medical Analyst, and Author, Lifelines: A Doctor's Journey in the Fight for Public Health
,
-
Learn more about Georges Benjamin, MD
10:00 am – 10:45 am
Influencer Series
-
10:00 am – 10:45 am
-
Reinventing Chronic Care After COVID-19*
- Location
- Bandol 1
- Speaker
-
- Shantanu Nundy, MD, MBA, Accolade
-
Exploring New Determinants: Bereavement, Loneliness, & Downstream Health
- Location
- Musigny 1&2
- Speakers
-
- Toni P. Miles, MD, PhD, College of Public Health, University of Georgia
- Douglas Nemecek, MD, MBA, Evernorth
-
Addressing Health Care Workforce Well-Being and Sustainability
- Location
- Meursault 1&2
- Speaker
-
Leveraging Consumer Demand to Transform Health Care
- Location
- Hermitage
- Speakers
-
- Caitlin Donovan, Uber Health
- Bruce Japsen, Forbes
-
10:45 am – 1:30 pm
Exhibit Hall Opens

10:45 am – 11:30 am
Break

11:30 am – 12:15 pm
Concurrent Sessions
-
-
Addressing Equity, Prevention, and Community Health ImprovementBirth Equity: Essential Strategies for a New Day in Maternal OutcomesPresented by
- Location
- Musigny 1&2
- Speakers
-
- Kiara Cruz, MPH, National Birth Equity Collaborative
- Zainab Jah, MPH, National Birth Equity Collaborative
- Kami Wigginton, Ovia Health
-
Advancing Alternative Payment Models and Value-Based Care StrategiesSuccess in Value-Based-Care Arrangements: A Provider’s PerspectivePresented by
- Location
- Hermitage
- Speakers
-
- Mark Fish, FTI Consulting
- Donna Walker, IMA Medical Group
-
Care Management and Delivery TransformationBeyond Physical Care: A Multi-Dimensional Approach to Tackling MSK PainPresented by
- Location
- Castillion
- Speaker
-
- Valerie Black, Hinge Health
-
Data, Analytics and Actionable IntelligenceMaximizing Payer-to-Payer Exchange*
- Location
- Bandol 1
- Speakers
-
- Heather Kennedy, Humana Inc.
- Jason Teeple, Evernorth
-
Industry Transformation, Disruption and Product InnovationFrom Population to Precision Health: A Whole Person Approach to Diabetes CarePresented by
- Location
- Fleurie
- Speaker
-
- Aamir Rehman, DayTwo
-
Improving Accessibility, Affordability, and Transparency of Health CareIncorporating Social Risk Adjustment into Payment: Challenges and Opportunities*
- Location
- Bandol 2
- Speakers
-
- Tom Kornfield, Avalere Health
- Andrey Ostrovsky, MD, FAAP, Social Innovation Ventures
- Pleasant Radford, Jr., MBA, UCare
-
Technology, Trends and Business InsightsReducing Administrative Burden in Admission AuthorizationsPresented by
- Location
- Meursault 1&2
- Speakers
-
- Daniel Cawood, Interoperability Solutions, MCG Health
- Larry McEntire, Platform & Payer Automation, MCG Health
- Christopher Tarr, CareSource
-
12:15 pm – 1:30 pm
Break

1:30 pm – 1:30 pm
Exhibit Hall Closes
1:30 pm – 3:10 pm
Concurrent Sessions
-
1:30 pm – 2:15 pm
-
Addressing Equity, Prevention, and Community Health ImprovementInnovative Social Care Funding Opportunities in An Evolving Policy LandscapePresented by
- Location
- Hermitage
- Speaker
-
- Melissa Sherry, Unite Us
-
Advancing Alternative Payment Models and Value-Based Care StrategiesReal Evidence for Value-Based Contracts: A Mental Health Integration Case Study*
- Location
- Bandol 1
- Speakers
-
- Ish Bhalla, MD, MS, Blue Cross Blue Shield of North Carolina
- Vanessa Bobb, MD, PhD, FAPA, CDPHP
- Franzi Rokoske, RTI Health Advance
-
Care Management and Delivery TransformationHow Using Virtual Care Increases Value for Members with Chronic DiseasePresented by
- Location
- Castillion
- Speakers
-
- Anupam Goel, MD, MBA, Accolade
- Megan Schmidt, Priority Health
- Megan Wirth, 2nd.MD
-
Data, Analytics and Actionable IntelligenceLeveraging Advanced Analytics to Increase Engagement and Drive Behavior ChangePresented by
- Location
- Fleurie
- Speaker
-
- Ahmed Hassan, CVS Health
-
Improving Accessibility, Affordability, and Transparency of Health CareView from Washington and Impact on Health Insurance Provider Planning*
- Location
- Bandol 2
- Speaker
-
- Michael Adelberg, Faegre Drinker Biddle & Reath LLP
-
Technology, Trends and Business InsightsUsing Sensor-Generated Data to Inform Decisions for New Medical Products*
- Location
- Musigny 1&2
- Speakers
-
- Jennifer Goldsack, Digital Medicine Society (DiMe)
- Ritesh Kumar, Merck & Co
- Jordan Silberman, MD, PhD, Anthem, Inc.
-
-
2:25 pm – 3:10 pm
-
Addressing Equity, Prevention, and Community Health ImprovementSupporting Aging-in-Place for the Nation’s Most Vulnerable*
- Location
- Meursault 1&2
- Speakers
-
- Eve Gelb, MPH, SCAN Health Plan
- Robbie Pottharst, myPlace Health
- Justin Quall, Commonwealth Care Alliance (CCA)
-
Advancing Alternative Payment Models and Value-Based Care StrategiesAchieving Outcomes with VBID for Hospice*
- Location
- Bandol 1
- Speakers
-
- Gina M. Andres, MSW, LCSW, CHA, Kaiser Permanente
- April Krutka, DO, FAAHPM, Cambia Health Solutions
- Ashley Yeats, MD, FACEP, FCFPC, CHIE, Blue Cross Blue Shield of Massachusetts
-
Care Management and Delivery TransformationEarly, Accurate and Actionable: The Value of Diagnostic ImagingPresented by
- Location
- Hermitage
- Speakers
-
- Dina Inverso, MBA, BCPA, PACS, GE Healthcare
- Erika C. Szabo, MPH, MsPHARM, GE Healthcare
-
Data, Analytics and Actionable IntelligenceLeveraging AI to Create Brand-Defining Network OpportunitiesPresented by
- Location
- Fleurie
- Speakers
-
- Meghan Gaffney, Veda
- Bob Lindner, PhD, Veda
-
Technology, Trends and Business InsightsModernizing Payer and Provider Collaboration Through Cloud TechnologyPresented by
- Location
- Castillion
- Speaker
-
- Shivani Goyal, PhD, PointClickCare
-
3:10 pm – 3:30 pm
Break
3:30 pm – 5:00 pm
Keynote Sessions
-
3:30 pm – 4:15 pm, Lafite Ballroom
Addressing the U.S. Mental Health and Addiction Crisis*
,- *This session will be available on-demand
-
Learn more about Shantanu Agrawal, MD, MPhil
Shantanu Agrawal, MD, MPhil,Chief Health Officer
, Anthem, Inc. -
Learn more about Miriam E. Delphin-Rittmon, PhD
Miriam E. Delphin-Rittmon, PhD,Assistant Secretary for Mental Health and Substance Use
, U.S. Department of Health and Human Services & Administrator of the Substance Abuse and Mental Health Services Administration -
Learn more about Arthur C. Evans Jr., PhD
Arthur C. Evans Jr., PhD,CEO
, American Psychological Association -
Learn more about Bruce Japsen
Bruce Japsen,Senior Contributor, Healthcare
, Forbes -
Learn more about Marjorie Morrison
Marjorie Morrison,CEO & Co-Founder
, Psych Hub
-
4:15 pm – 5:00 pm, Lafite Ballroom
Life After the Pandemic: On Living a Better, Happier Life
-
Learn more about Arthur C. Brooks
Arthur C. Brooks,Harvard Professor; Bestselling Author; & The Atlantic Columnist
, -
Learn more about Common
Common,Grammy and Academy Award-Winning Artist, Author and Producer
,
-
Learn more about Arthur C. Brooks
5:00 pm – 5:00 pm
Adjourns
Agenda Filters
Sessions
8:00 am – 4:00 pm
,
Registrations
-
, Convention Lounge
Registration and Information Desk
Presented by- Share options
- Share on Facebook
- Share on Twitter
- Share on LinkedIn
8:45 am – 9:45 am
,
Keynote Sessions
-
8:45 am – 9:45 am, Lafite Ballroom
Championing Health and Well-Being for All Americans
-
Georges Benjamin, MD,Executive Director
, American Public Health Association -
Bechara Choucair, MD,Senior Vice President & Chief Health Officer
, Kaiser Permanente -
Bruce Japsen,Senior Contributor, Healthcare
, Forbes -
Leana S. Wen, MD, MSc, FAAEM,Emergency Physician; Professor of Health Policy and Management at the George Washington University; CNN Medical Analyst, and Author, Lifelines: A Doctor's Journey in the Fight for Public Health
,
- Share options
- Share on Facebook
- Share on Twitter
- Share on LinkedIn
-
10:00 am – 10:45 am
,
Influencer Series
-
10:00 am – 10:45 am
-
Reinventing Chronic Care After COVID-19*
- Location
- Bandol 1
- Speaker
-
- Shantanu Nundy, MD, MBA, Accolade
Details
This session will explore how health care delivery changed for the better during the pandemic and what it could mean for chronic care and outcomes. Learn a new framework for where health care needs to go post-pandemic and the role health insurance providers can play in the change ahead. Develop a clear vision for what chronic care will look like in the post-coronavirus era and the impact these changes will have on the health insurance industry.
* Receive a complimentary copy of Dr. Nundy’s book, Care After COVID: What the Pandemic Revealed is Broken in Healthcare and How to Reinvent It. Complimentary books are available for the first 50 session participants.
- *This session will be available on-demand
-
Exploring New Determinants: Bereavement, Loneliness, & Downstream Health
- Location
- Musigny 1&2
- Speakers
-
- Toni P. Miles, MD, PhD, College of Public Health, University of Georgia
- Douglas Nemecek, MD, MBA, Evernorth
Details
Grief and loneliness have emerged as significant determinants of health. Hear about the impacts that grief and loneliness have on survivors and what health plans can do to support their members and their staff, whether through emotional support and connection or by addressing their socioeconomic needs that emerge from tangible resource losses resulting from bereavement.
-
Addressing Health Care Workforce Well-Being and Sustainability
- Location
- Meursault 1&2
- Speaker
-
Details
This session will explore the application of the principles and methods of health design thinking. Discover how we can redesign the future of medicine through co-design, prototyping and creativity. Learn how you can develop a culture of human-centered design at your organization.
* Receive a complimentary copy of Dr. Ku’s book, Health Design Thinking: Products and Services for Better Health, Second Edition. Complimentary books are available for the first 50 session participants.
- *This session will be available on-demand
-
Leveraging Consumer Demand to Transform Health Care
- Location
- Hermitage
- Speakers
-
- Caitlin Donovan, Uber Health
- Bruce Japsen, Forbes
Details
Whether it’s combating rising health care costs, gaining access to crucial data to drive beneficial health outcomes, or improving member and provider experiences, it’s important for insurance and health care providers alike to look for creative ways to address the “quadruple aim” framework. Speakers will discuss how to acknowledge the needs of vulnerable communities at-scale, take a tech-enabled approach even within a legacy industry, and address consumer demands in a rapidly evolving world.
-
10:45 am – 1:30 pm
,
Exhibit Hall Opens

10:45 am – 11:30 am
,
Break

11:30 am – 12:15 pm
,
Concurrent Sessions
-
-
Addressing Equity, Prevention, and Community Health Improvement
Birth Equity: Essential Strategies for a New Day in Maternal Outcomes
Presented by- Location
- Musigny 1&2
- Speakers
-
- Kiara Cruz, MPH, National Birth Equity Collaborative
- Zainab Jah, MPH, National Birth Equity Collaborative
- Kami Wigginton, Ovia Health
Details
There are still considerable health disparities for women of color in the U.S., especially in relation to maternal morbidity and mortality. But where do the gaps in care still exist and what can payers do to bridge them? In this session, experts will discuss ways payers can better identify high-risk maternity cases, and deliver personalized, evidence-based education and clinical pathways proven to reduce adverse maternity events for BIPOC communities like preterm births, preeclampsia and more.
-
Advancing Alternative Payment Models and Value-Based Care Strategies
Success in Value-Based-Care Arrangements: A Provider’s Perspective
Presented by- Location
- Hermitage
- Speakers
-
- Mark Fish, FTI Consulting
- Donna Walker, IMA Medical Group
Details
Numerous value-based care arrangements exist between payers and providers, but not all are successful. To be successful, providers must understand how to manage risk, in addition to providing quality care. In this session, learn what it takes to be successful in value-based care arrangements, and what pain points exist, from the viewpoint of a provider.
-
Care Management and Delivery Transformation
Beyond Physical Care: A Multi-Dimensional Approach to Tackling MSK Pain
Presented by- Location
- Castillion
- Speaker
-
- Valerie Black, Hinge Health
Details
Chronic musculoskeletal (MSK) pain is a leading driver of costs today. Diagnosis and treatment for these conditions does not always get to the root cause of patients’ chronic pain. For people with chronic back pain, often no clear physical cause of the pain can be identified. This session will examine the neuroscience behind MSK pain, how MSK pain is closely related to mental health, and why providers and payers using a more holistic approach to care will result in better outcomes for patients.
-
Data, Analytics and Actionable Intelligence
Maximizing Payer-to-Payer Exchange*
- Location
- Bandol 1
- Speakers
-
- Heather Kennedy, Humana Inc.
- Jason Teeple, Evernorth
Details
The Interoperability and Patient Access final rule required payers to exchange certain clinical data at the patient’s request to facilitate the creation of a cumulative health record. While the requirement is on hold, come get ahead of the curve by learning about industry efforts to leverage HL7® FHIR® to improve transitions between payers and promote efficient care.
- *This session will be available on-demand
-
Industry Transformation, Disruption and Product Innovation
From Population to Precision Health: A Whole Person Approach to Diabetes Care
Presented by- Location
- Fleurie
- Speaker
-
- Aamir Rehman, DayTwo
Details
The speaker will discuss how microbiome science, AI, and virtual care can improve outcomes for conditions like diabetes, prediabetes, and clinical obesity. The speaker will also provide insights on how a precision health model can provide a sustainable path forward in the management of chronic disease and whole-person health.
-
Improving Accessibility, Affordability, and Transparency of Health Care
Incorporating Social Risk Adjustment into Payment: Challenges and Opportunities*
- Location
- Bandol 2
- Speakers
-
- Tom Kornfield, Avalere Health
- Andrey Ostrovsky, MD, FAAP, Social Innovation Ventures
- Pleasant Radford, Jr., MBA, UCare
Details
This session will explore issues around adjusting health care payments based on the social risk factors and needs of patients, including how to measure social needs of individuals and communities, accountability for social risk payments, and how to allocate funds.
- *This session will be available on-demand
-
Technology, Trends and Business Insights
Reducing Administrative Burden in Admission Authorizations
Presented by- Location
- Meursault 1&2
- Speakers
-
- Daniel Cawood, Interoperability Solutions, MCG Health
- Larry McEntire, Platform & Payer Automation, MCG Health
- Christopher Tarr, CareSource
Details
Speakers in this session will discuss a project that automated manual authorization submissions and made emergent inpatient admission authorizations fully electronic. The speakers will also explore feedback received from these early adopters and realized savings from both parties.
-
12:15 pm – 1:30 pm
,
Break

1:30 pm – 1:30 pm
,
Exhibit Hall Closes
1:30 pm – 3:10 pm
,
Concurrent Sessions
-
1:30 pm – 2:15 pm
-
Addressing Equity, Prevention, and Community Health Improvement
Innovative Social Care Funding Opportunities in An Evolving Policy Landscape
Presented by- Location
- Hermitage
- Speaker
-
- Melissa Sherry, Unite Us
Details
Health insurers, government entities, philanthropic-, and community-based organizations desire shared infrastructure to effectively drive funding into social care programs to better serve our communities’ most vulnerable members and address persistent health equity gaps. Speakers in this session will discuss the barriers and facilitators to funding social care initiatives, and will detail how technology can play a critical role in creating sustainable funding streams to facilitate social care.
-
Advancing Alternative Payment Models and Value-Based Care Strategies
Real Evidence for Value-Based Contracts: A Mental Health Integration Case Study*
- Location
- Bandol 1
- Speakers
-
- Ish Bhalla, MD, MS, Blue Cross Blue Shield of North Carolina
- Vanessa Bobb, MD, PhD, FAPA, CDPHP
- Franzi Rokoske, RTI Health Advance
Details
Healthcare’s move to value has been mostly focused on three areas: value-based payment models for providers, outcomes-based contracts for pharmaceuticals, and value-based insurance design for members. Another value is at-risk vendor contracts for solutions that improve health and reduce cost. In this session, learn how to quantify the total cost of care savings through a behavioral health integration platform to help ensure every person with a mental health condition gets the care they need.
- *This session will be available on-demand
-
Care Management and Delivery Transformation
How Using Virtual Care Increases Value for Members with Chronic Disease
Presented by- Location
- Castillion
- Speakers
-
- Anupam Goel, MD, MBA, Accolade
- Megan Schmidt, Priority Health
- Megan Wirth, 2nd.MD
Details
Join this session to learn how a virtual connectedness model can improve issues related to access to care, condition support and achieving better outcomes for members managing chronic conditions. The speakers will discuss how health insurance providers are expanding their health services, and showing that virtual care can provide a complementary experience to traditional in-person care.
-
Data, Analytics and Actionable Intelligence
Leveraging Advanced Analytics to Increase Engagement and Drive Behavior Change
Presented by- Location
- Fleurie
- Speaker
-
- Ahmed Hassan, CVS Health
Details
By creating a real-time view of the member, a health insurance provider can unlock insights, tap into key moments of health, and create individualized care experience interventions. Join this session to learn how technology and personalized interventions can lead to an improvement in behavior changes. Attendees will learn how to close gaps in care through an omni-channel approach and pharmacist-led interventions for high-risk members.
-
Improving Accessibility, Affordability, and Transparency of Health Care
View from Washington and Impact on Health Insurance Provider Planning*
- Location
- Bandol 2
- Speaker
-
- Michael Adelberg, Faegre Drinker Biddle & Reath LLP
Details
Join this session to explore what the next 6-9 months might look like in terms of the legislative and regulatory landscape, and how it might impact how health insurance providers do business.
- *This session will be available on-demand
-
Technology, Trends and Business Insights
Using Sensor-Generated Data to Inform Decisions for New Medical Products*
- Location
- Musigny 1&2
- Speakers
-
- Jennifer Goldsack, Digital Medicine Society (DiMe)
- Ritesh Kumar, Merck & Co
- Jordan Silberman, MD, PhD, Anthem, Inc.
Details
The life sciences industry has spent years developing evidentiary best practices to ensure that regulators accept evidence from digital endpoints in support of new medical product approvals. To date, the evidence needed to support payers considering data from digital endpoints in estimating value provided by new medical products has been largely overlooked. Learn how payers can best prepare to receive these new data for use in determining value for new drugs, devices, and other medical products.
- *This session will be available on-demand
-
-
2:25 pm – 3:10 pm
-
Addressing Equity, Prevention, and Community Health Improvement
Supporting Aging-in-Place for the Nation’s Most Vulnerable*
- Location
- Meursault 1&2
- Speakers
-
- Eve Gelb, MPH, SCAN Health Plan
- Robbie Pottharst, myPlace Health
- Justin Quall, Commonwealth Care Alliance (CCA)
Details
Learn how two health plans with extensive experience serving low-income and high-needs older adults have partnered to launch a new organization that specializes in providing personalized care to older adults who wish to remain living in their homes and communities for as long as possible. Speakers will discuss their strategy and innovations focused on “aging in place,” the genesis of a new integrated care delivery organization based on shared mission, and how they see the industry evolving.
- *This session will be available on-demand
-
Advancing Alternative Payment Models and Value-Based Care Strategies
Achieving Outcomes with VBID for Hospice*
- Location
- Bandol 1
- Speakers
-
- Gina M. Andres, MSW, LCSW, CHA, Kaiser Permanente
- April Krutka, DO, FAAHPM, Cambia Health Solutions
- Ashley Yeats, MD, FACEP, FCFPC, CHIE, Blue Cross Blue Shield of Massachusetts
Details
This session will discuss payers’ perspectives implementing the hospice benefit component of the Value-Based Insurance Design program for Medicare Advantage enrollees, including experiences, challenges, and strategies going forward.
- *This session will be available on-demand
-
Care Management and Delivery Transformation
Early, Accurate and Actionable: The Value of Diagnostic Imaging
Presented by- Location
- Hermitage
- Speakers
-
- Dina Inverso, MBA, BCPA, PACS, GE Healthcare
- Erika C. Szabo, MPH, MsPHARM, GE Healthcare
Details
Diagnostic imaging provides quality data points in the patients’ treatment continuum, beginning from the initial diagnosis to guiding appropriate decisions. In recent years, imaging has evolved, allowing for earlier interventions and avoidance of unnecessary medication use or ineffective treatments. Join this session to learn the value of diagnostic imaging and policy changes.
-
Data, Analytics and Actionable Intelligence
Leveraging AI to Create Brand-Defining Network Opportunities
Presented by- Location
- Fleurie
- Speakers
-
- Meghan Gaffney, Veda
- Bob Lindner, PhD, Veda
Details
In this session, speakers will discuss how to improve provider relationships and achieve value-based care through provider data automation and improved data accuracy. Attendees will see real, tangible ways to go beyond compliance benchmarks, reduce points of friction, and quantify new levels of success in ways that can refocus the conversation to what’s next for health care.
-
Technology, Trends and Business Insights
Modernizing Payer and Provider Collaboration Through Cloud Technology
Presented by- Location
- Castillion
- Speaker
-
- Shivani Goyal, PhD, PointClickCare
Details
In this session, speakers will explore how technology and interoperability can optimize timely patient-centered care through real-time care coordination, streamline the identification of priority patients and the delivery of timely follow-up care, and close time-sensitive care gaps. Attendees will gain a tangible understanding of how health insurance providers are leveraging technology to address the challenges of time-sensitive care coordination.
-
3:10 pm – 3:30 pm
,
Break
3:30 pm – 5:00 pm
,
Keynote Sessions
-
3:30 pm – 4:15 pm, Lafite Ballroom
Addressing the U.S. Mental Health and Addiction Crisis*
,- *This session will be available on-demand
-
Shantanu Agrawal, MD, MPhil,Chief Health Officer
, Anthem, Inc. -
Miriam E. Delphin-Rittmon, PhD,Assistant Secretary for Mental Health and Substance Use
, U.S. Department of Health and Human Services & Administrator of the Substance Abuse and Mental Health Services Administration -
Arthur C. Evans Jr., PhD,CEO
, American Psychological Association -
Bruce Japsen,Senior Contributor, Healthcare
, Forbes -
Marjorie Morrison,CEO & Co-Founder
, Psych Hub
- Share options
- Share on Facebook
- Share on Twitter
- Share on LinkedIn
-
4:15 pm – 5:00 pm, Lafite Ballroom
Life After the Pandemic: On Living a Better, Happier Life
-
Arthur C. Brooks,Harvard Professor; Bestselling Author; & The Atlantic Columnist
, -
Common,Grammy and Academy Award-Winning Artist, Author and Producer
,
- Share options
- Share on Facebook
- Share on Twitter
- Share on LinkedIn
-