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2022 Consumer Experience & Digital Health Forum

Sep 12 - 14, 2022
skyline of Nashville, TN

Guiding Greater Health

This powerful event convened progressive leaders to explore the evolution of consumer expectations, digital health best practices, and the shifting landscape of care delivery. Now available on-demand through November 14, 2022, you may still connect and share insights with other attendees and solutions providers.

Sessions Available On-Demand through November 14, 2022 include:

General Sessions

  • Leadership Call-to-Action: Putting Consumer Experience at the Center of Health Care
  • Data and Consumer Privacy Protections in the Age of AI
  • Digital Strategies to Advance Health Equity and Social

Concurrent Sessions

  • Integrating Virtual Care for Consumers Managing Multiple Chronic Conditions
    Presented by Teladoc Health
  • Evolving Member Experience Through Engagement and Advocacy
    Presented by Optum
  • Getting Beyond the Jargon: What is a CX Platform and Do You Really Need One?
    Presented by Zipari
  • Amplifying the Consumer Relationship: Exploring the Trust/Experience Dynamic
    Presented by Accenture
  • The Future of Healthcare’s Price Transparency is Here. Now What?
    Presented by Clarify Health
  • How to Address Digital Inequity to Improve Consumer Experience
    Presented by The Advisory Board
  • Disrupting the Right Things: Making Digital First More Local
  • Health Data Networks + Health Plans: Powerful Collaboration for Data Integration
  • Best Practices for Seamless Virtual First Care
  • Better, Faster, Smarter: Prior Authorization Transformation Through Partnerships
  • Developing a Tech Stack to Scale Customer Experience

See the full list of on-demand session speakers on the agenda.

Register for on-demand access through November 14, 2022.

Featured Speakers

Covid-19 Protocol Information

AHIP will require all attendees at the Consumer Experience and Digital Health Forum 2022 to provide evidence of reduced risk of COVID-19 infection through multiple options.

Learn More

Benefits of Attending


Develop a network of progressive leaders to accelerate your digital health strategy.

New Thinking

Discover breakthrough strategies and digital health innovations in program sessions and in the exhibit hall.


Explore new insights and develop connections to inspire fresh thinking for the year ahead.


Invest a few days to identify actionable solutions that deliver invaluable results to your organization.