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National Conference on Health Policy and Government Health Programs

Mar 14 - 17, 2022

AHIP’s National Conference on Health Policy and Government Health Programs (Formerly the Medicare, Medicaid & Dual Eligibles Conference) focuses on policy issues and emerging trends surrounding Medicare, Medicaid, and programs serving those who are dually eligible. It also explores the future of employer-sponsored coverage and the individual, small group, and private markets.

Woman on computer

Frequently Asked Questions


How do I access the system when the conference begins on Monday, December 14?

The week of March 7, all registered attendees received an email from AHIP Registration ( with log-in information to access the National Conference on Health Policy and Government Health Programs. In that email, you’ll find important details including what time to begin logging in. If you do not receive that email, please email

  • If you’re having problems seeing the full screen, use the zoom function on your computer.


Are there special equipment requirements?

You may participate in the virtual conference from a laptop, computer (Mac or PC), or tablets (Android or IOS).

  • Chrome or Firefox are the most stable and consistent browsers for accessing this virtual environment.
  • You should use a strong, wired broadband connection with a speed of at least 1.4 Mbps. If your connection is slower, you may still participate but load times may be longer than normal. Other helpful tips include:
  • Connect to the internet using a network cable rather than using a wireless network.
  • Disconnect from VPN or corporate networks (if possible).
  • Close any unnecessary applications.
  • Refrain from browsing the internet, streaming media and/or downloading large files during this time.

What if I have technical or registration difficulties during the March 14-17 time frame?

Please contact


How do I access sessions?

Sessions are scheduled in ET and are available from the Agenda tab on the top navigational bar. From the agenda, click on the “Broadcast Icon” or click on the session title for details. Sessions will open 2 minutes before the scheduled session time.

May I add sessions to my personal/work calendar?

Yes. Click on a session title and you’ll see an “Add to Calendar” button. You may choose to add a session to a Google, Outlook, iCal, or Yahoo calendar. The calendar will then download, and you will need to click on the download and add it to your preferred calendar.

How do I mark sessions in which I’m interested?

You may choose sessions in two ways. Click on the star to the left of the session title. Or, click on the session and the “interested” button that appears at the top of the page. To view the full list of sessions you’ve marked as “interested,” click on the “My Interests” button above the agenda.

Is closed captioning available?

Yes, Closed captioning is available for concurrent sessions at all times. For Keynote sessions, we encourage you to use Google Chrome as your browser and activate the accessibility option. Instructions can be found here: chrome://settings/accessibility.

Will I have the opportunity to ask questions or chat with the speakers, similar to an in-person conference?

You will have the opportunity to ask questions during Concurrent sessions. Simply type your question in the chat box on the screen. Q/A will not be available during the on-demand period.

May I get presentations for each session?

Yes, you may download presentation materials for sessions for which speakers have made them available.

Do I have to follow the March 14-17 agenda exactly as outlined?

Similar to an in-person conference, you’ll have a better experience if you follow the agenda as closely as possible. For example, sessions will not begin before their scheduled time.

Are the sessions recorded? Will I be able to re-watch them if I’m pulled away from my computer or have a conflict?

Most sessions* are being recorded and you may access sessions starting March 21. You may access on-demand content as many times as you'd like through May 8, 2022.

*The Concurrent Session “CMS Proposed Part D PBM DIR Changes: What Are Potential Impacts?” is closed to the media and will not be available on demand.

*The Keynote Session “Politics of the 2022 Midterm Elections” is closed to the media and will not be available on demand.


What are the hours for the Registration Desk?

  • Monday, March 14 – 9:00 am – 6:00 pm (ET)
  • Tuesday, March 15 – 9:00 am – 6:00 pm (ET)
  • Wednesday, March 16 – 9:00 am – 6:00 pm (ET)
  • Thursday, March 17 – 9:00 am – 6:00 pm (ET)

I registered online but am unable to find my confirmation email from AHIP Registration “” with log-in information.

Please contact the registrations team at They will be able to assist you with getting connected into the conference site.


May I connect directly with other participants, including speakers?

You may use the public chat feature during the concurrent sessions to ask speakers questions.

Click on the Networking Tab and you will see participating registrants. You can send individuals direct emails by clicking on “Send Message” on their profile.

May I chat directly with exhibitors?

Yes, during designated Exhibit Hall hours for the live event, speak directly to Booth Representatives located in each booth. This option will not be available during the on-demand period.


What’s the best way to learn about solutions partners?

You may learn more about AHIP’s Solutions Providers through the Featured Sponsors page, or the Exhibit Hall tab at the top of each page.

Will the exhibit hall be open throughout the conference?

The exhibit hall is open throughout the conference and during the on-demand period. Please refer to the dedicated exhibit hall hours on the agenda.

While exhibits are open during show hours, expect to see representatives from sponsoring companies in their booths during these times.

To visit a company’s exhibit hall booth click on “Visit Booth.” You’ll have access to company information, downloadable materials, and more.


How can I connect with others through social media?

You may follow AHIP on LinkedIn, Facebook, and Twitter. You may also use the hashtag #AHIPPolicy and @AHIPCoverage.

On the Resources Page - under “More” / “Resources,” you’ll find social media graphics to accompany your post (e.g. share your favorite session, speaker).