Healthcare Customer Service Associate (HCSA) Designation

SAVE 30% on these and 40+ select* online self-study courses now through 4.30.20. Use coupon code SPRING2020.

* Excluding Marketing Medicare Advantage + Fraud, Waste and Abuse; Federal Marketplace Training; the Health Savings Account (HSA) Expert Certificate course; Medicare Primer; taxes; and shipping charges. Students have 90-180 days to complete courses. Coupon code expires 11:59 PM ET, 4.30.20.


To stay truly competitive in today’s healthcare environment, providers of healthcare services and products need to emphasize customer service. When you earn the Insurance Education’s HCSA designation, you signify that you’ve completed practical studies that sharpen your problem-solving skills and deepen your appreciation of the value customers bring to your organization. You’ll acquire proven strategies for solving customer service problems; learn the basics of managing, training, and hiring customer service staff; and discover ways to achieve quality service and create customer-driven organizations.

One of the following electives:

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