Elixir Case Study: Healthcare Payer Automation
posted by Elixir Technologies Corporation
on November 8, 2019
This Medium-Sized U.S. Healthcare Payer’s biggest challenge was incorporating their plan information into Centers of Medicare and Medicaid Services (CMS) approved Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) documents.
Each year the payer had to create and manage hundreds of individual ANOC/EOC versions from scratch. The creation of these versions took so long that the payer could not implement a proper review process, resulting in CMS errata penalties, a poor customer experience and exposure to lawsuits.
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