Elixir Case Study: Healthcare Payer Wins 330% ROI
posted by AHIP
on November 12, 2019
The client had contracted with an external agency to generate its complex Medicare materials (ANOC, EOC, & SB). The vendor’s SLA promised changes and a digital proof within 36-48 hours of receiving requirements from the client.
Once the external vendor delivered changes, the materials proceeded through manual internal reviews by subject matter experts, which often uncovered inaccuracies and initiated more 36-48 hour change cycles.