2017 CMS Star Ratings and Quality Improvement Strategies

  • November 03, 2016
  • 1:00 PM – 2:00 PM ET

CMS’s 2017 Medicare Advantage and Part D Star Ratings (to be released on October 12) will position some plans to win more members and higher revenue and designate others as low-performers on the Medicare Plan Finder website. The CMS data will also provide insight on which stars measures are causing plans the most difficulty, and therefore where MA and Part D insurers should focus their future efforts. For Medicare Advantage health plans, an understanding of CMS’s 2017 Star Ratings and what’s in store for 2018 and 2019 is crucial to developing and implementing effective operational and quality improvement strategies.

The webinar will provide a high level overview of CMS Star Ratings program and offer key insights on CMS’s 2017 Star Ratings release and what’s to come for 2018 and 2019. The webinar will offer winning strategies for Medicare Advantage health plans to improve their 5 Star quality ratings.

Webinar participants will learn about:

  • Highlights of CMS 2017 Star Ratings for Medicare Advantage plans
  • Insights on specific CMS quality measures that proved particularly challenging this year
  • Overview of future changes to CMS Star Ratings for 2018 and 2019
  • Quality improvement strategies to focus on for 2018 and beyond

Who should attend: Medicare Advantage plans


Patrick DonnellyPatrick Donnelly, Director, Product Execution, Inovalon
Patrick Donnelly is the director of product execution for Inovalon’s quality improvement solution platforms. He is responsible for ensuring seamless product operations and quality intervention strategies for Medicare, Medicaid and Commercial ACA health plans. For the past decade, Patrick has focused on international healthcare and quality initiatives at the state and federal level, which includes creating a patent-pending Medicare Star Rating quality and financial performance tool.

Michael_LutzMichael Lutz, Vice President, Avalere
Michael Lutz, Vice President, supports clients serving members in Medicare, Medicaid and commercial health programs. He applies his background in plan operations and strategy to help customers anticipate and implement changes in federal and state regulations to ensure program compliance and operational efficiency. Michael has special expertise in Medicare Advantage, Medicaid Managed Care, Medicare Part D and behavioral health programs.