An analysis by the Kaiser Family Foundation found that nearly 119 million Americans live in mental health shortage areas. The National Center for Health Workforce Analysis projects a shortage of tens of thousands of mental health professionals by 2025. Stress and isolation brought on by the COVID-19 pandemic has only increased the prevalence of behavioral health conditions. One in three adults have reported symptoms of anxiety or depressive disorder during the pandemic, compared to one in 10 pre-pandemic.
If they haven’t already, health insurance providers should be currently evaluating their existing care provider networks against the demand in their markets. Virtual behavioral health care is one way that companies can augment existing provider networks to help meet the growing need for high-quality care.
In this discussion, we’ll examine the full scope of behavioral health services, from stress management and coaching to psychology and psychiatry. We’ll discuss best practices for evaluating your existing provider network and what to consider if you’re looking to include virtual behavioral health care as a part of your strategy.
Nikole Benders-Hadi, MD
Medical Director of Behavioral Health
Doctor On Demand
Dr. Nikole Benders-Hadi is a board-certified psychiatrist and Medical Director of Behavioral Health at Doctor On Demand, a leading virtual care provider. At Doctor On Demand, she treats patients and leads the company’s behavioral health practice, focusing on patient experience, practice management, clinician recruitment, clinical support, and business development. Dr. Benders-Hadi was Doctor On Demand’s first employed psychiatrist in 2016, but has since grown into a leadership position, overseeing the company’s entire behavioral practice. Dr. Benders-Hadi is dedicated to reducing mental health stigma and providing high-quality treatment in order to help patients maintain a high quality of life. Her research and writing has focused on women’s mental health issues, and patient-centered and recovery-focused treatment programs.
Prior to joining Doctor On Demand in 2016, Dr. Benders-Hadi served as Chief of Psychiatry at Rockland Psychiatric Center, New York State’s largest psychiatric hospital, with 13 outpatient clinics in seven counties and 11 residential programs in four counties.
Dr. Benders-Hadi earned her BA in public health from Johns Hopkins University and completed her medical degree and residency training at New York University School of Medicine, after which she completed a fellowship in Public Psychiatry at Columbia University.