Today, fragmented and siloed healthcare often results in a lack of patient and caregiver collaboration along the continuum of care. Many patients are discharged unnecessarily to post-acute care (PAC) facilities, and experience longer-than-required lengths of stay and often avoidable readmissions. This leads to poor outcomes, reduced patient satisfaction, and unnecessary episodic costs. In addition, the inability to meet market challenges (e.g., accurate and ongoing measurement of provider performance) prevents the consistent improvement of outcomes and quality.
Health plans are seeking integrated solutions that enhance the patient and caregiver experience and improve the quality of care and outcomes. Integrating the patient, payer, and provider activity will also increase patient satisfaction and reduce episodic costs.
We will walk-through the patient’s journey, from pre-surgery to post-recovery, to show how an integrated solution helps ensure optimal continuity of care by maintaining vital communication among all stakeholders.
Participants will learn how to:
Who should attend: Health plan employees
Bridgette M. McGrath, RN, MSN, CNM, CP, CHN
Ms. McGrath manages eviCore’s clinical post-acute teams and oversees the development and implementation of its clinical programs, ensuring best practices and optimal patient outcomes. For the past 25 years she has served as a registered nurse, with 13 years’ business experience in developing post-acute care administration and management practices. In the post-acute arena, Ms. McGrath focused primarily on program development and implementation, utilization management, case management, and medical management. She has directed and managed teams of remote and onsite nurses in the acute and post-acute settings, and has successfully led level-of-care determination, length-of-stay reduction, and readmission-avoidance initiatives. Previously Ms. McGrath managed a hospital ICU unit in London and, earlier, an Emergency Department in South Africa. She holds degrees in midwifery, community nursing, and psychology. Ms. McGrath is a native South African who now resides in Nashville, TN.