Close Provider Workflow Gaps with Advanced Analytics

  • July 10, 2019
  • 2:00 PM – 3:00 PM ET
  • Online

Communication and workflows continue to be a struggle between payers and providers. To optimize clinical documentation, claims processing, and revenue cycle management, health insurance providers need adequate documentation throughout the provider workflow.

In this webinar, we’ll discuss the issues facing payer and provider collaboration, and help attendees better understand how to tackle the challenges of provider engagement. We’ll cover the problems they face, what can be done, and how insurance providers can improve current strategies.

Attendees will learn: 

  • How to overcome system- and communication challenges, improve provider workflows, and implement incentives
  • How embedded analytics solutions within patient chart capture and claims adjudication can increase provider engagement and adoption, and reduce abrasion
  • How analytics can deliver business intelligence for the health insurance provider to better engage providers, and help make more informed business decisions


Jimmy Liu
Vice President, Risk Analytics
Change Healthcare

Jimmy is a risk adjustment industry thought leader and conference speaker who has been helping health plans nationwide to better understand and formulate their risk adjustment strategy for the past 10 years. He currently serves as Vice President of Risk Analytics at Change Healthcare supporting the Medicare, Medicaid, and Commercial ACA lines of business, with a focus on analytics, strategy and innovation across the company. Jimmy is an expert in risk scoring models and risk adjustment methodology, and he is a graduate of the University of Pennsylvania.

Cris Ragusa
Director, Payer To Provider/ACO Connectivity, Business Development
Change Healthcare

Cris Ragusa integrates engineering, revenue-cycle management, and healthcare expertise to help health plans and providers develop collaboration strategies that tighten their operational alignment.  In his current role, Cris is responsible for the sales efforts of Change Healthcare’s risk adjustment payer to provider connectivity solutions which transform and support workflows in the physician value-chain.  For more than 15 years, Cris has leveraged technology to deliver innovation into healthcare at leading organizations like Cerner, Panasonic and XIFIN. He is a graduate of the UCLA School of Engineering.

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