CMS FHIR Interoperability Mandate: 2021 Practical Challenges & What’s Next?

  • October 06, 2020
  • 2:00 PM – 3:00 PM ET
  • online

Lack of interoperability inhibiting the free flow of information across the Health system has been a long-standing industry problem.  As part of its 2021 requirements CMS has mandated compliance to Patient Access, Provider Directory & Admission Discharge and Transfer Event Notifications.  As a result, the health insurance provider market is inundated with platform providers claiming a silver bullet for achieving FHIR compliance.  Patient-matching in real world setting, varying medical taxonomy, co-existence of structured & unstructured data, and lack of standards pose a significant challenge in meeting the deadline.  Some of the FHIR scenarios pose challenges around security,  authorization and handling of sensitive data.

That said, an increasingly Interoperable world will enable AI Avatars, advanced analytics, and real-time decision making towards enhanced care coordination, competitive benefit design, responsive care gap closure, and eventually highly sensitive risk stratification.  The Webinar discusses these issues, provide approaches to making homegrown and standard databases FHIR compliant and micro-serviceable, and ultimately drive data transformation inside out.

Attendees will learn about:

  • Solving practical issues in implementing FHIR 2021 Mandate
  • Leveraging interoperability to break barriers &  improve care outcomes
  • Using the power of interoperability to unleash the Payor AI Avatar


Dr. Bharathi (Becky) Rao
Vice President, FS Healthcare

Becky heads Capgemini’s Health business and oversees the continued evolution of its Health specific innovation, solutions, and GTM strategies.  With more than two decades of experience working with Commercial/State/National Health Plans and Health Systems,  Becky brings deep insights on healthcare industry imperatives, competitive context, regulatory changes and best practices.  She helps Capgemini’s Healthcare customers to drive complex IT transformation programs of enterprise visibility, strategic direction setting and provide execution focus.

Becky holds a PhD in Advanced Banking and International Trade  and is a Certified Public Accountant. She holds an MBA in Finance.

Shyamsree Nandi
Senior Director

Shyamsree serves as Senior Director, Insurance Insights and Data Sector Leader for Capgemini, leading sales, delivery and innovation for Health, Life, P&C and Reinsurance customers.

Shyamsree is Specialist in BI, Big Data, Cloud and AI/ML data solutions for Healthcare Payer, Provider, and Life Sciences domains. She is a TOGAF 9 certified Enterprise Architect who has led large scale Data Transformation and Modernization initiatives for some of the biggest Healthcare Plans and Pharma companies. She has been a customer advisory in driving business-focused innovations and defining data road maps to directly influence revenue growth and cost avoidance. She has led large teams of architects to deliver end to end data strategy, cloud modernization, simplification and rationalization of data landscape for Healthcare Payers and Providers as part of multi-million-dollar initiatives.

She owns a dedicated Center of Excellence for Healthcare Insights and Data which is a domain-centric group leading specific offerings in the space of FHIR, Outcome Analytics, Reinforcement Learning driven Treatment Effectiveness, Care Gap and other Value Based Care solutions.