Washington, D.C.

Nashville, TN


CyberBen: Re-Inventing Health Plans’ Approach to Medicaid

  • November 21, 2017
  • 2:00 PM – 3:00 PM ET
  • Online

It’s a scenario that has played itself out time after time: once rock-solid companies find themselves in trouble as a result of reaching a technology inflection point, where disruptive technologies are poised to completely re-define their industries. Amazon has done it to the retail business. Uber has done it to the taxi business. Now the potential is there in health care, where a failure to adopt emerging technologies could have a severe impact on the success of Medicaid health plans – especially as the health care industry increasingly relies on digital technologies. States, managed care organizations (MCOs) and health payers can no longer rely on manual processes and green screen technologies from 30 years ago to thrive in the digital economy. They must either re-invent their approach to managing every aspect of their Medicaid business now, or risk extinction.

Presented by John Schaak, COO of SKYGEN USA and one of the company’s Medicaid Managed Care clients, this webinar will introduce a new technology strategy known as “CyberBen” that takes advantage of technology-enabled solutions to generate a pathway for payers to scale their businesses and thrive in the Digital Age. Built on a foundation of Analytics, Access, and Automation, CyberBen creates a new set of 5 key technology objectives supported by 19 emerging standards that re-invent the way health care benefits are delivered to produce the most efficient health plans in the U.S. The webinar will speak in concrete terms about the challenges the industry is currently facing, including the need to manage spending on benefits more effectively, attract and retain providers who deliver quality care to Medicaid populations through advantages such as higher reimbursement rates, and uncover instances of fraud, waste and abuse. It will then show how the adoption of CyberBen will solve these issues and more, enabling states, MCOs, and health plans to be good stewards of taxpayer program dollars by stretching the budgeted dollars to provide more quality care while protecting the vulnerable. The presentation will include a discussion of the first actual use of CyberBen by a health plan, the reasons for the adoption, and the results it is already producing.

Webinar attendees will learn how to:

  • Recognize the threat lying just under the surface that outdated processes and technologies currently pose to their businesses
  • Comprehend the 5 objectives and 19 standards that compose CYBERBEN as well as how and why they are critical to transitioning to the Digital Age
  • Identify the technology deficiencies within their own organizations that could lead to their extinction if not updated
  • Determine what they need to do to move forward so they are not left behind as CyberBen moves from a state of “emerging technology” to “the industry standard”

Who should attend: C-Level executives at health payers


John Schaak, Chief Operating Officer, SKYGEN USA
As Chief Operating Officer, John Schaak leads the delivery of technology-enabled solutions that are transforming health care. This includes leveraging SKYGEN USA’s first-in-class, enterprise software to reduce administrative burdens for providers and bring all health payers unprecedented levels of automation. These and other improvements help the company create the most efficient and effective plans in the country. Mr. Schaak is also particularly dedicated to ensuring that SKYGEN USA and its clients are the best possible stewards of Medicaid programs – which means stretching program dollars to deliver continually better care to the greatest number of people. In service of this goal, Mr. Schaak has directed the introduction of many innovations, such as the company’s Enhanced Benefit Management program, which uses, among other things, a wealth of claims data and sophisticated analytics to recognize great providers and guide the development of targeted benefit management strategies.

In addition to his passion for protecting our most vulnerable populations, Mr. Schaak brings extensive leadership experience in matters of business. He holds a Juris Doctorate from Marquette University Law School and a Bachelor of Science Degree in Political Science and Criminal Justice from the University of Wisconsin Oshkosh.