Las Vegas, NV


Diving Into Government Plans: Optimizing
Revenue Assurance and Billing

  • August 05, 2021
  • 2:00 PM – 3:00 PM ET
  • Online

In 2021, government health care plans will continue to grow, and there will be a need to adopt best practices for revenue assurance and reconciliation. The challenges that lie ahead for health insurance providers are increasing administrative costs, lack of data consistency, and complicated billing reconciliation.

In this webinar, we will focus on how to optimize billing reconciliation and better use data and process improvement methods to increase profits. This discussion will give you valuable insights for overcoming the challenges in Medicare plans, how to reduce the complexity of revenue assurance, and how to provide better member experiences through value-added services.

Key takeaways will include:

  • Trends and challenges in the health care payer market for Medicare—increasing administrative costs, lack of data consistency, and complicated reconciliation
  • The importance of star ratings around the member experience for Medicare Advantage plans
  • What the future holds for revenue assurance with automated reconciliation and pricing for Government plans

Attendees will learn about:

  • Why it’s important for health insurance providers to work closely with CMS
  • Opportunities for growth and revenue assurance in Government plans
  • How automated reconciliation and pricing will improve Medicare Advantage plans
  • How to provide value-added services for a better member experience in health care


Kamal Shukla, Moderator
Chief Customer Success Officer
RIA Advisory

Kamal is the Chief Customer Success Officer at RIA Advisory and is responsible for ensuring RIA customers maximize the value and benefits of their investments in IT projects. He has been in the revenue management space for more than 12 years, successfully leading large transformational programs in this space for multiple Fortune 500 clients across industries. Most recently he was CIO of the healthcare, pharma and financial services businesses at Conduent, one of the world’s largest business process outsourcing (BPO) service providers.

Akshaya Kapoor
VP and Product Head for Revenue Management & Billing

Akshaya is the head of Oracle’s Financial Services for the Insurance Revenue Management & Billing product. He has been with Oracle for more than 10 years and has over 20 years of experience in Financial Services Pricing and Billing space. Akshaya has been driving Oracle’s SaaS strategy for providing state-of-art healthcare billing solutions.

Mary Kuypers Bloxom
Managing Director, Health Consulting

Mary is a managing director in health consulting and has been at Accenture for more than 23 years. She works with clients to transform their businesses and enhance innovation for more accessible healthcare. Mary has worked with healthcare payer clients to drive more effective, efficient, and affordable healthcare by identifying solutions to meet their needs across Account Installation, Benefits, Enrollment and Billing.