Health plans face many challenges in today’s market—from the growth of consumerism to the shift to value-based care. Engaging members through a unified consumer experience is at the heart of many of these challenges. But with quality improvement, member satisfaction and risk adjustment teams trapped in separate silos across most plans, that solution is often out of reach.
This webinar will explore how to put members at the center of your strategy and leverage a unified consumer experience to break down the silos between quality improvement, member satisfaction and risk adjustment – and drive performance across the plan.
Executive Vice President of Marketing & Engagement
Jordan Mauer is Executive Vice President of Marketing & Engagement at NovuHealth. In this role, he develops and leads the company’s marketing and brand initiatives, as well as member engagement programs. With more than 15 years of senior marketing leadership experience, Jordan brings a passion for analytics, loyalty operations and engagement, as well as strategic energy to NovuHealth.