Embrace Telemedicine to Unlock its True Potential

  • May 31, 2018
  • 2:00 PM – 3:00 PM ET
  • Online

Many health plans today are satisfied with checking the box by offering a telemedicine option to their populations and calling it a day. However, by taking a more integrated approach, telemedicine can not only become an important contributor to clinical quality and improving access to care, but can drive very meaningful cost savings.

Payers should not view telemedicine as a stand-alone product, useful for minor medical problems when a patient can’t get to a doctor. Rather, they should seek to find opportunities to integrate telemedicine into their overall clinical programs and plan design. Important factors include broadening access via telemedicine, records sharing between their telemedicine provider and brick and mortar care providers, leveraging telemedicine for chronic condition management, offering both medical and mental health options for collaborative care, and more deeply incorporating telemedicine into plan design.

When this sort of broad integration occurs between a health plan and a telemedicine provider, telemedicine becomes part of the broader clinical offering, and the full benefits of telemedicine and associated cost savings can be realized.

The webinar will look at specific opportunities to integrate telemedicine into health plan clinical offerings and plan design, leveraging experience from current and prospective programs. Specifics around cost savings will be cited where available. Where not available, inferences will be drawn around the magnitude of potential savings.

Attendees will learn: 

  • Where is the market heading? What are health plans doing with telemedicine, and how has this evolved?
  • The scope of opportunities for health plan/telemedicine integration
  • Benefits related to cost, quality, and access related to such integration
  • What to look for in a telemedicine partner to maximize benefits of integration
  • How to start small to generate learnings
  • Common internal points of resistance and how to overcome these


Dr. Prentiss Taylor
Vice President of Medical Affairs
Doctor On Demand

Dr. Prentiss Taylor is Vice President of Medical Affairs at Doctor On Demand. Prior to Doctor On Demand, he was Medical Director at the Advocate At Work corporate health program at Advocate Aurora Health Care, the largest health system in the Midwest. In this role he was the lead physician in Chicago for JPMorgan Chase’s national health and wellness centers, working closely with their corporate HQ in New York. Before this, he held positions as Market Medical Director for UnitedHealthcare, Medical Director for Blue Cross Blue Shield of Illinois, and Vice President of the Amerigroup unit of what is now Anthem. He has extensive experience with population health, Medicare Advantage, chronic illness management, Health Risk Assessment tools, NCQA, urgent care, and corporate employee health issues. As a practicing physician, Dr. Taylor has been awarded Top Doctor awards several times, including 2018. Dr. Taylor is board-certified in Internal Medicine and Preventive Medicine, a Fellow of the American College of Physicians, and a graduate of Harvard Medical School and Kellogg Business School.