Las Vegas, NV


Episodes of Care Success Strategies

  • September 01, 2021
  • 2:00 PM – 3:00 PM ET
  • Online

Today’s health care system is fragmented. Providers and facilities each bill separately for their piece of treating a patient’s condition. This misaligns incentives and creates a complex system for clinicians and patients, especially those from vulnerable populations. Episodes of care are focused not on managing procedures, but on managing the patient through a whole-person approach. It captures individuals with chronic diseases who may also have many other socio-clinical risks that need to be addressed holistically. Examples of episodes include maternity, behavioral health, substance abuse as well as a range of surgical procedures. Episodes of care have shown potential to identify opportunity for better care, better outcomes, and lower cost.

This webinar will address how to leverage insights into populations of individuals with heightened socio-clinical risk to be proactive in managing referral patterns, network management, and individual care management gaps. By building an episodes of care program, we can align incentives that foster accountability, lower total cost of care, and improve patient outcomes.

Attendees will learn:

  • What goes into an episode and differentiating event versus medical cohort episodes
  • The importance of socio-clinical risk adjustment in taking actionable next steps
  • How specialist assignment can be used as an effective tool to manage referral patterns
  • Strategies for leveraging episodes for provider profiling and network management
  • How episodes of care can improve program integrity and patient coordination
  • Program design strategies for value-based care and/or shared savings incentives


Melissa Clarke, MD, CMQ
Senior Medical Director, Healthcare Transformation and Equity
3M Health Information Systems

Melissa E. Clarke, MD is a Senior Medical Director for Healthcare Transformation and Health Equity at 3M Health Information Systems. She provides clinical thought leadership in population health and value-based payment initiatives, supporting the transition to a healthcare delivery system that rewards high quality, lower cost, and equitable care.

She received her medical degree from the University of California–San Francisco.

Katie Christensen
Product Manager
3M Health Information Systems

As Product Manager and former health care consulting manager for 3M HIS, Katie is responsible for overseeing value-based products and programs across both the payer and provider communities, including episodes and social determinants of health. She is a health care subject matter expert with more than 25 years of experience managing changes in health care operations, including medical necessity, program design, bundled payments, revenue cycle management and ACO readiness.