Fueling the Personal Consumer Health
Journey With Data

  • May 01, 2019
  • 1:00 PM – 2:00 PM ET
  • online

It’s an interesting time to be in the health industry, which is in the midst of shifting toward providing consumer-centric care that is highly personal.

The common definition of health care has expanded far beyond clinical care to include all aspects of health, including financial health, emotional health and community connections. At the same time, health care leaders are acknowledging the large role that social determinants of health (where a person lives, what level of employment they have) play in a person’s individual health status.

Along with this consumer view, the U.S. health care system is so complex that more than half of consumers do not understand how to navigate it appropriately, reveals Accenture research. This low health care system literacy is creating an estimated $4.8 billion annual administrative cost burden for health organizations (source: “The Hidden Cost of Healthcare System Complexity”, Accenture, 2018).

Health insurance providers and employers alike are bombarded by what seems like an endless supply of point solutions, creating chaos for both the organization in choosing what to offer to whom, as well as to members who must figure out how to navigate to the unique programs they need.

Attendees will learn: 

  • How to tap into new data sources and create actionable insights
  • How to personalize the entire consumer health journey from benefit selection to utilization to health optimization
  • How to extend business value by modernizing your core business with innovative technologies


Bobbi Coluni
Head of Offering Management for Payer Markets
IBM Watson Health

Ms. Coluni is the Head of Offering Management for Payer markets at IBM Watson Health. She is responsible for enabling innovation, defining and overseeing execution of the strategic product roadmap and evaluating new market opportunities. Bobbi has worked in the healthcare sector for over 25 years and has experience working with large employers, health plans, government agencies and providers on using information to improve healthcare quality and reduce costs. She manages a portfolio of analytic solutions that integrate data from disparate administrative, clinical and other sources, enhance with analytic groups and predictive risk models and surface insights for financial managers, program managers, benefit managers and care managers. Most recently, she has been leading several initiatives that leverage IBM Watson Health AI and cognitive capabilities to transform payer analytics and consumer experience. She is passionate about design thinking and driving innovation.

Maneesh Goyal
Chief Solutions Officer and Chief Corporate Development Officer

Maneesh leads product, market solutions, M&A, strategic partnerships, and alliances for Welltok.

Maneesh has nearly 25 years of experience, with a cross-disciplinary background of finance, investing, product development and engineering. Prior to joining Welltok, Maneesh was a Managing Director with Miramar Venture Partners, a leading early-stage investor focusing on the information technology space. With Miramar, Maneesh led investments and was an advisor and board member for several health and consumer Internet companies. Before entering the venture world, Maneesh was an early employee with Broadcom, a Fortune 500 Company, leading product development and engineering efforts in more than a dozen communications technology solutions.

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