As we look ahead to the future of health care coverage, we must consider how COVID-19 is impacting health insurance providers’ coverage decisions and benefits. To stabilize future growth and finances, all health insurance providers, especially those with government and private collaborations and partnerships, must begin to prepare for changes in what their purchasers –States, individuals, and employers–will need from coverage and what investments they must make to grow sustainably.
Health insurance providers are cautiously preparing next year’s coverage offerings as their businesses stabilize. While the continued impact and potential resurgence of Covid-19 remains unclear, purchasers—from employers to states to individuals—will find themselves in challenging financial climates. As budget pressures grow, purchasers also want to maximize member health and mitigate any care complications from unaddressed conditions.
Beyond the expected churn in enrollment, health insurance providers will have to adapt their service models to varying purchaser needs. Medicaid programs will face tight budgets, employers will make difficult decisions about staffing and benefit offerings, and everyone will need more social and economic support than ever. Join us to learn what purchasers are likely to seek from coverage in the coming years, and how health insurance providers must prepare to transform their product offerings accordingly.
Director, Health Plan Research
Natalie is a lead researcher for the Health Plan Advisory Council within the Advisory Board’s Research Division. In her work with health plans, she has led research on value-based contracting, member experience, risk adjustment, and Medicaid managed care.
Prior to joining the Advisory Board, Natalie served as an analyst at Lawrence Livermore National Laboratory, and later worked with the Bundled Payments for Care Improvement initiative at the Center for Medicare and Medicaid Innovation.
She holds a master’s degree in public policy from Duke University.