Healthcare Billing: COVID-19 Impacts, Industry Consolidation, and Modernization Agenda

  • June 11, 2020
  • 2:00 PM – 3:00 PM ET
  • Online

Over the past few years, several key issues have affected health insurance providers from industry consolidation to now the COVID-19 crisis. These challenges will change how health insurance providers operate in the future regarding coverage, claims and billing. This discussion will give you valuable insights and demonstrate key approaches on how to simplify and accelerate your healthcare journey.

We have invited our partner experts to discuss how health insurance providers have reacted to the current crisis, impacts of industry consolidation between health insurance providers and PBM’s, and critical guidance on modernizing healthcare billing. Join our webinar to learn more about these topics and the affects it has on the healthcare industry.

Attendees will learn: 

  • How health insurance providers have reacted to the COVID-19 crisis by waiving member costs, lab work, and pre-authorization
  • Understanding the impacts of industry consolidation between health insurance providers and PBMs
  • Critical guidance on modernizing healthcare billing from revenue cycle management, complex revenue sharing, and digitizing billing reconciliation to improve customer responsiveness


Warren Elizer
Managing Director
Deloitte, ORMB Oracle Practice

As one of the founders of the Oracle ORMB product, he brings 25 years of pricing and billing experience in Healthcare and other verticals. Warren has lead multiple practices helping clients with large-scale Oracle billing implementations that include EBS, PeopleSoft, Oracle Cloud and ORMB.

Supriya Mukhapadhyay
Managing Partner
RIA Advisory

Supriya leads Product strategy and Innovation for RIA. Supriya brings 30 years of IT experience. Prior to joining RIA, Supriya held senior Product Management and Engineering roles in companies like Oracle, Edifecs (a Health Care IT software provider), BankSight (a Banking CRM cloud company acquired by Bottomline Technologies). Supriya was the Vice President of Product Management and Engineering for Oracle Revenue Management and Billing (ORMB) Application at Oracle where he successfully developed and launched ORMB in new vertical markets including Healthcare and BFSI, put ORMB in cloud doing a technology refresh for application modernization. Supriya holds a BE in Computer Science from IIEST, India and a MBA from DePaul University, Chicago.

Akshaya Kapoor
Vice President, Global Financial Services Pricing & Billing Solutions Head

Akshaya heads Oracle’s Financial Services Pricing & Billing Product – Oracle Insurance Revenue Management & Billing (ORMB). Akshaya has been with Oracle for more than 10 years and over 20 years of experience in Financial Services Pricing and Billing space. Akshaya has been driving Oracle’s SaaS strategy for providing state-of-art Healthcare billing solution.

Sonia Khosla
Senior Manager
Deloitte, Oracle Practice

Sonia Khosla is a Senior Manager in Deloitte’s Oracle Practice. She has more than 25 years of experience in implementing transformative business operations & technology solutions across Healthcare, Pharmaceutical, and Insurance industries. She has successfully implemented many complex vendor software integrations, large scale ERP projects, and transformation initiatives with core focus on Billing & Enrollment domains at healthcare payer organizations.