The expectations of health plan members are changing quicker than the delivery of digital services.
Are you ready?
We are faced with compromises today that may limit the ability to pivot during competitive times, let alone during a crisis. Ensuring that security and trust for members should never be compromised and allowing a customer experience that builds upon that trust for the members to return can be tricky.
A member’s journey can take a number of different steps, but the value and trust you provide for each engagement has them coming back.
VP Product & Solution Marketing
Ashley Stevenson has 20 years working in cybersecurity and digital identity, and in a past life, was the Chief Architect for Identity & Access Management at the Department of Homeland Security. Ashley joined ForgeRock in 2015. In his earlier years, Ashley directed innovation initiatives in the Office of the CTO. Today, he’s the VP of Product & Solution Marketing, where he’s passionate about helping innovative identity technologies drive new business value for our customers.
Chief Product Officer
Kevin Trilli Chief Product Officer Onfido Previously, Kevin served as SVP of Product at Data Privacy Management company TrustArc. Kevin has over 20 years of product and entrepreneurial experience in digital data security, privacy and governance, having led the full process from strategy to execution to scale at companies including VeriSign (acquired by Symantec), TrustArc (formerly TRUSTe) and AssertD. He leads the strategic evolution of the Onfido product platform.