Institute & Expo 2018

  • June 20 – 22, 2018
  • San Diego, CA
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San Diego, CA

Solid Ideas, Smart Partnerships, Inspiration to Drive Change

Take a few days away from the office this June and immerse yourself in creative thinking and idea sharing with health care professions from around the country.

  • You’ll enjoy candid discussions including the good, the bad, and the ugly about ideas that are working, and ones that aren’t.
  • You’ll have time to think, discover, and drive your organization’s success.
  • You’ll quickly discover why Institute & Expo continues to be the essential health care event.

Educational Tracks: 

Choose to dive deeply into a single topic area or two or enjoy a wider range of topics covered in eight educational tracks.

  • Advancing APMs and Value-Based Care Strategies
  • Industry Disruption and Product Innovation
  • Transforming Complex Care Delivery
  • Navigating Uncertainty, Health Reform and Market Transition
  • Health Care CX Strategy and Execution
  • Technology, Trends and Business Insight
  • Data, Analytics and Actionable Intelligence
  • Prevention, Well-Being and Population Health Improvement

New this Year

Institute & Expo opens with Lunch & Learn educational sessions, starting at 11:00 am on Wednesday, June 20. Be sure to book your travel to arrive in time to attend one of these powerful sessions, followed by dessert in the Exhibit Hall and our opening General Session.

AHIP thanks its Educational Sponsors:

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Institute & Expo 2018

Choose to dive deeply into a single topic area or two, or enjoy a wider range of topics covered in eight educational tracks.

Explore alternative payment models (APMs), outcome-based specialty drug contracting, value-based insurance design (VBID), and other tactics that support the move from volume- to value-based care. You’ll explore aligning multiple stakeholder incentives, challenges implementing various models, and whether current benchmarks will effectively drive quality.

Learn from successful disruptors and innovative partnerships, including the Amazon/Berkshire/JPMorgan partnership. This track equips you with bold solutions to strengthen your business and consumer strategies, evolve and diversify your product line, and make your brand stand out.

Learn strategies to address the medical, social, and behavioral needs of high-need, high-cost patients. Sessions will address social determinants of health, the opioid crisis, and barriers to a healthier society. Gain insights into how tech, tools, and treatments can help reduce the burden of chronic disease, improve care, and increase well-being.

What leadership challenges and opportunities lie ahead? How can your organization flourish? This track focuses on health care reform’s political, economic, and strategic impacts. Discussion topics include market stabilization and challenges affecting participation in Medicare, Medicaid, and the individual/small group markets.

This track explores strategies to make health care simpler, deliver greater value and create better customer experiences. Sessions focus on behavior data, tools to give your members better control over their coverage, learnings from other industries, and more. When you leave, you’ll understand what’s working, what’s not, and why.

Using technology and other tools to improve clinical care, reduce costs, and increase efficiencies seems so simple. Yet, there are challenges. Sessions in this track will focus on how to introduce and implement advanced tools, making “high-tech” and “high-touch” a reality, tactics to drive customer loyalty through higher engagement, and the innovations you should be watching.

Discover the best data practices to optimize utilization, reduce administrative costs, support better outcomes, and enhance the patient experience. Learn how leaders are combining clinical, financial, and outcomes data to help prevent re-admissions and lower costs, how AI is transforming health care, and how to address disparate data sources.

This track focuses on value-based approaches to drive positive, lasting change. Learn how to create a top-down culture of well-being, how digital tools, telehealth, and incentives affect health insurance providers, effective ways to encourage your members to become more wellness-focused, and how to leverage next-generation population health programs.

June 20
7:00 am - 5:30 pm
Registration and Information Desk Open
Registration Desk will also be open 2:00 pm – 6:00 pm on Tuesday, June 19th. Sponsored by Optum
Ballroom 20 Lobby
Ballroom 20 Lobby
8:00 am - 11:00 am
Welcome Refreshments
Sponsored by CareCentrix
Ballroom 20 Lobby
Ballroom 20 Lobby
11:00 am - 12:15 pm

Beyond Centers of Excellence: Employing Bundled Payments Across Your Provider Network

Presented by Aver, Inc.
30DE
30DE

Bridge the Gap Between Data and Outcomes

Presented by LexisNexis® Risk Solutions
29CD
29CD

Health Plans 2025: Embracing Disruption as the New Path Forward

Presented by Deloitte
30ABC
30ABC

Is Your Customer Journey on Autopilot?

Presented by NTT DATA Services
29AB
29AB

Shared Decision-Making in a Virtual World

Presented by 2nd.MD
33AB
33AB

Value-Based Care Market Research: Inside Successful Programs

Presented by Change Healthcare
31AB
31AB
12:15 pm - 7:15 pm
Exhibit Hall Open
Sails Pavilion
Sails Pavilion
12:15 pm - 1:00 pm
Dessert with Exhibitors in the Exhibit Hall
Sails Pavilion
Sails Pavilion
12:20 pm - 12:50 pm
Presentation Theater in the Exhibit Hall
1:00 pm - 1:05 pm
Welcome and Opening Session
Ballroom 20
1:05 pm - 1:10 pm
Institute and Expo Conference Moderator
Ballroom 20
1:10 pm - 2:00 pm
General Session
The Quest for Good Health: How Do We Reduce the Burden of Chronic Disease?
Ballroom 20
2:00 pm - 2:45 pm
General Session
Changing the Conversation About Aging
Ballroom 20
2:45 pm - 3:30 pm
General Session
Improving Health Care in America: A Prescription for Success
Ballroom 20
3:30 pm - 3:45 pm
Coffee Break
Ballroom 20 Lobby
Ballroom 20 Lobby
3:45 pm - 4:30 pm
Concurrent Sessions
Navigating Uncertainty, Health Reform

Environmental Scan: Insights and Perspectives on Public Programs

29CD
29CD
Industry Disruption & Product Innovation

Innovative Approaches to Rein in Pharmacy Costs

29AB
29AB
Health Care CX Strategy and Execution

Navigating Care Choices: How to Help Consumers Shop for Value

30ABC
30ABC
Prevention, Well-Being and Population

Successful Strategies to Battle Widespread Opioid Abuse

Presented by CVS Health
32AB
32AB
Technology, Trends and Business Insight

Technology’s Make It or Break It Influence on Health Care Relationships

Presented by Accenture
23ABC
23ABC
Transforming Complex Care Delivery

The Future is Now: The Necessity of Home-Based Benefit Design

Presented by CareCentrix
33AB
33AB
Advancing APMs & Value-Based Care

What’s Ahead for Value-Based Care

30DE
30DE
4:30 pm - 4:40 pm
Transition Break
4:40 pm - 5:25 pm
Concurrent Sessions
Industry Disruption & Product Innovation

Consumerism and Digital Disruption: Lessons from USAA

Presented by Connecture, Inc.
30ABC
30ABC
Prevention, Well-Being and Population

Driving Higher Value Through Equity-Focused Quality Improvement

32AB
32AB
Transforming Complex Care Delivery

Effective Strategies to Manage Care for Members with Complex Medical Conditions

Presented by Optum
23ABC
23ABC
Health Care CX Strategy and Execution

Implementing Technology and Internal Processes to Support the Consumer Experience of the Future

30DE
30DE
Technology, Trends and Business Insight

Leverage Design Thinking and Technology to Transform Your Reimbursement Model

Presented by Burgess
31AB
31AB
Advancing APMs & Value-Based Care

Stepping to the Other Side of Payment Transformation: A Success Story

33AB
33AB
Navigating Uncertainty, Health Reform

The Value of MA

29CD
29CD
5:30 pm - 7:15 pm
Opening Night Reception in the Exhibit Hall
Sails Pavilion
Sails Pavilion
5:30 pm - 6:00 pm
Presentation Theater in the Exhibit Hall
6:05 pm - 6:35 pm
Presentation Theater in the Exhibit Hall

Five Points that Help You Reach for the STARs

Presented by EnvisionRx
Sails Pavilion, Booth 849
Sails Pavilion, Booth 849
6:40 pm - 7:10 pm
Presentation Theater in the Exhibit Hall

Maximize Your Impact by Personalizing the Member Experience

Presented by RedPoint Global
Sails Pavilion, Booth 849
Sails Pavilion, Booth 849
June 21
7:00 am - 5:15 pm
Registration and Information Desk Open
Sponsored by Optum
Ballroom 20 Lobby
Ballroom 20 Lobby
7:15 am - 8:15 am
Breakfast Briefings

Activate Care Insights and Drive Member Engagement with CRM

Presented by Salesforce
30ABC
30ABC

Championing Transformation in Healthcare

Presented by Appian
32AB
32AB

Demystifying the Convergence of Precision Medicine and Value-Based Care

Presented by NantHealth
33AB
33AB

Evidence-Based, Non-Pharmacologic Solutions for Musculoskeletal Pain Management and Opioid Avoidance

Presented by American Specialty Health
31AB
31AB

Improve Quality and Reduce Costs by Giving Patients a Voice

Presented by Health Dialog
23ABC
23ABC

Innovate Your Solution for Bundled Payments and Other APMs

Presented by SKYGEN USA
29CD
29CD

Solve the Provider Data Dilemma

Presented by CAQH
30DE
30DE

Value-Based Specialty Care: Challenges and Opportunities

Presented by New Century Health
29AB
29AB
8:15 am - 8:30 am
Transition Break
8:30 am - 9:30 am
General Session
Reframing How We Think About End of Life Care
Ballroom 20
9:30 am - 6:30 pm
Exhibit Hall Open
Sails Pavilion
Sails Pavilion
9:30 am - 10:15 am
Coffee Break in the Exhibit Hall
Sponsored by CareCentrix
Sails Pavilion
Sails Pavilion
9:40 am - 10:10 am
Presentation Theater in the Exhibit Hall
10:15 am - 11:15 am

Beyond the Boundaries of Health Care: Addressing Social Determinants to Improve Population Health

30ABC
30ABC

Innovation in Action: How New Combinations, Alliances, and Partnerships Will Impact the Health Care Sector

31AB
31AB

Making Health Care Better-The Story of the Sharp Experience

29CD
29CD

Privacy, Data and Personalization in 2030

29AB
29AB

What Can the U.S. Learn About Health Care from Other Countries?

23ABC
23ABC
11:15 am - 11:25 am
Transition Break
11:25 am - 12:10 pm
Concurrent Sessions
Health Care CX Strategy and Execution

Can You Deploy a Next-Generation Member Portal and Service Center This Year?

Presented by Zipari
33AB
33AB
Navigating Uncertainty, Health Reform

Expanded MA Supplemental Benefits: Achieving Value for the Seriously Ill

29CD
29CD
Prevention, Well-Being and Population

Improve Clinical and Financial Outcomes Amid a National Health Crisis

Presented by axialHealthcare
29AB
29AB
Industry Disruption & Product Innovation

Integrated Care Delivery, Aligned Incentives, and Competition: How to Fix America’s Broken Health Care System

31AB
31AB
Transforming Complex Care Delivery

Lessons from Complex Care in California

30ABC
30ABC
Data Analytics & Actionable Intelligence

Leverage Data to Identify and Treat High-Risk Populations

Presented by 3M Health Information Systems
32AB
32AB
Advancing APMs & Value-Based Care

Outcomes-Based Pricing for Gene Therapy

23ABC
23ABC
Technology, Trends and Business Insight

Redesign Your Payment Integrity Model to Achieve Savings

Presented by Optum
30DE
30DE
12:15 pm - 1:30 pm
Luncheon in the Exhibit Hall
Sails Pavilion
Sails Pavilion
12:20 pm - 12:50 pm
Presentation Theater in the Exhibit Hall

Can Technology Be Empathetic? Designing Person-Centric Data Practices

Presented by ODH, Inc.
Sails Pavilion, Booth 849
Sails Pavilion, Booth 849
12:55 pm - 1:25 pm
Presentation Theater in the Exhibit Hall
1:30 pm - 2:15 pm
Concurrent Sessions

A Universal Payer Business Model Doesn’t Exist, So Now What?

Presented by Accenture
29AB
29AB
Technology, Trends and Business Insight

Achieving the Triple Aim: Strategies to Align Stakeholder Priorities and Effect Meaningful Change

Presented by DST Health
30DE
30DE
Health Care CX Strategy and Execution

Creating Emotionally Engaging Experiences Using the Power of Storytelling

23ABC
23ABC
Industry Disruption & Product Innovation

Digital Technology Innovation in Health Care: Are We Going Far Enough?

30ABC
30ABC
Advancing APMs & Value-Based Care

Drive Interoperability Between Payers and Providers to Support Value-Based Care

Presented by Surescripts
33AB
33AB
Prevention, Well-Being and Population

Integrating Physical and Behavioral Health to Achieve Whole-Person Care

31AB
31AB
Data Analytics & Actionable Intelligence

Taking Member Engagement Seriously? Virtual Care Can Get You There

Presented by Teladoc
29CD
29CD
Navigating Uncertainty, Health Reform

Trends in State Medicaid Waivers

32AB
32AB
2:15 pm - 3:00 pm
Wellness Break in the Exhibit Hall
Sails Pavilion
Sails Pavilion
2:20 pm - 2:50 pm
Presentation Theater in the Exhibit Hall

Apply Machine Learning and Clinical Insights to Improve Care, Cost, and Efficiency

Presented by Cardinal Analytx Solutions
Sails Pavilion, Booth 849
Sails Pavilion, Booth 849
3:00 pm - 3:45 pm
Concurrent Sessions
Prevention, Well-Being and Population

An Rx for Good Health: Bringing Innovation to Diabetes Management

31AB
31AB
Transforming Complex Care Delivery

Community Collaborations to Address Socially Vulnerable Populations

30DE
30DE
Technology, Trends and Business Insight

Innovate with Purpose: Technology Tools of Change

29AB
29AB
Navigating Uncertainty, Health Reform

Long Term Services and Supports: Where We Are and Where We Are Going

29CD
29CD
Health Care CX Strategy and Execution

Marketing Technology for the Longevity Economy: Insights for Success

Presented by GreatCall
33AB
33AB
Data Analytics & Actionable Intelligence

Telemedicine vs. In-Office Visits: A Clinical and Business Perspective

Presented by Doctor On Demand
23ABC
23ABC
Industry Disruption & Product Innovation

Using Product Innovation to Build Brand Loyalty, Improve Population Health and Impact Consumer-Directed Care

32AB
32AB
3:45 pm - 4:15 pm
Transition Break
4:30 pm - 5:15 pm
General Session*
An Exclusive Conversation with President George W. Bush
Ballroom 20
5:20 pm - 6:30 pm
Wine and Cheese Reception in the Exhibit Hall
Sails Pavilion
Sails Pavilion
5:20 pm - 5:50 pm
Presentation Theater in the Exhibit Hall

Reducing Readmissions and Engaging Members with a Home-Delivered Meals Program

Presented by Mom’s Meals NourishCare
Sails Pavilion, Booth 849
Sails Pavilion, Booth 849
6:00 pm - 6:30 pm
Presentation Theater in the Exhibit Hall

Value-Driven Health Management: Three Ways to Thrive in the Age of Disruption

Presented by Wellframe
Sails Pavilion, Booth 849
Sails Pavilion, Booth 849
June 22
7:15 am - 11:30 am
Registration and Information Desk Open
Sponsored by Optum
Ballroom 20 Lobby
Ballroom 20 Lobby
7:30 am - 8:15 am
Networking Breakfast
Ballroom 20
Ballroom 20
8:15 am - 9:30 am
General Session
How to Fix Health Care: Lessons from Leaders on the Frontlines
Ballroom 20
9:30 am - 9:50 am
Coffee Break
Ballroom 20 Lobby
Ballroom 20 Lobby
9:50 am - 10:35 am
Concurrent Sessions
Technology, Trends and Business Insight

Beyond Wellness: Leveraging Integrated Digital Health Providers to Improve Outcomes

Presented by Omada Health
32AB
32AB
Transforming Complex Care Delivery

Care Coordination Innovations to Improve Outcomes in Medicare and Medicaid Populations

29CD
29CD
Prevention, Well-Being and Population

Disaster Recovery and Business Continuity Planning: Lessons from the Front Lines

23ABC
23ABC
Health Care CX Strategy and Execution

Perspectives on Consumer Experience from the Front Lines to the Back Office: Bringing Amazon-Style Innovation to Health Care

31AB
31AB
Navigating Uncertainty, Health Reform

Serving Consumers in Times of Change

30ABC
30ABC
10:35 am - 10:45 am
Transition Break
10:45 am - 11:30 am
Closing General Session
In Search of Health Care Simplicity
Ballroom 20
11:30 am - 11:30 am
Institute & Expo Adjourns
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What’s Not to Love About
San Diego?

San Diego Convention Center
111 West Harbor Drive, San Diego, CA 92101

The San Diego Convention Center is located on a beautiful waterfront setting with an international reputation for five-star service. Set at the edge of the sea, San Diego’s thriving downtown scene is home to sophisticated art, dining and nightlife, surrounded by natural coastal beauty. Everything you need is a short stroll away with hotels, restaurants, shopping and entertainment all close by. The Gaslamp Quarter is also conveniently located across the street from the San Diego Convention Center, offering an array of food options, theater and historic architecture.

This is the City to
“Come to the Convention and Stay for the Vacation.”

With the conference ending mid-day on Friday, what a great opportunity to spend the weekend exploring San Diego.  Here are just some ideas of activities to do in the area:

For even more things to do, check out https://visitsandiego.com/, and take a look at their digital visitor attendee guide

BOOK YOUR HOTEL ROOM TODAY

Reservation deadline is Wednesday, May 16, 2018 or when the room block has sold out.

AHIP has arranged special room rates at various downtown hotels within walking distance to the San Diego Convention Center. You’ll find a range of hotels allowing you to choose the one that best fits your needs.

To receive the AHIP-negotiated rates you must register for the Institute & Expo 2018 before making your hotel reservation.  Once your registration has been confirmed you will receive an email with details to make your room reservation using the online Passkey system.  Reservation deadline is Wednesday, May 16, 2018 or when the room block is sold out (whichever comes first).

Other Important Hotel Information:

  • All room rates are subject to the prevailing room tax, which is currently 12.8% tax and is subject to change at any time.
  • Rooms at these rates are for arrival on Wednesday, June 20, 2018 and departure on Friday, June 22, 2018 with limited availability for arrival on Tuesday, June 19, 2018 and departure Saturday, June 23, 2018.  This is a guideline and not a guarantee of availability.
  • Government Attendees: A limited number of government per diem rooms are available at Omni San Diego Hotel at $167.00 per night for single room.  To qualify for this rate, you will need to show valid identification upon check-in. Please email your request to reservations@housing4conventions.com.  You will receive notification that the request has been received within 24 hours.
  • Space is limited. Reservations are made on a first-come, first-served basis.  The AHIP contracted group rate is available to AHIP conference attendees only.
  • Requesting a Sub-Block of Rooms (5 rooms or more).  If you’d like to reserve 5 rooms or more for your group, your request will need pre-approval from AHIP.  Please click here to request a Sub-Block form via email.
  • Requesting Suites:  If you’d like to reserve a suite, your request will need pre-approval from AHIP.  Please click here to request a suite reservation via email.

DEPOSITS AND CANCELLATIONS

All room reservations must be accompanied with a two (2) night pre-payment of Room and Tax due at the time of Reservation, guaranteed with a major credit card. If the reservation is cancelled within 14-21 days prior to arrival, the individual will forfeit the two-night deposit.  If reservation is cancelled within 13 days prior to arrival, the individual will be charged the entire length of stay.

The guest card will be charged any time after Friday, May 25, 2018 for the first and last night’s stay by the hotel.

*IMPORTANT MESSAGE: POTENTIAL FRAUD ALERT*

Please be aware that 3rd party housing companies may contact AHIP members and exhibitors to solicit sleeping rooms for Institute & Expo 2018. AHIP is NOT working with any outside companies to provide housing details.

AHIP will communicate primarily through email regarding Institute & Expo 2018 hotel reservations, which should be made through a secure link provided by AHIP. We will not request credit card numbers or housing reservations over the phone. We are currently using KEY BOOKINGS as the official Housing Bureau for all room reservations. AHIP has not endorsed any private companies other than KEY BOOKINGS to act on our behalf. AHIP is not responsible for any hotel reservations made through any provider other than through AHIP’s secure link which will be provided in the registration confirmation.

If you have made hotel reservations and provided a credit card number to any company, please call your credit card company immediately and request that they investigate the charge.

All room rates are subject to the prevailing room tax, which is currently 12.8% tax and is subject to change at any time.

Our Solutions Aren’t One Size Fits All

Exhibitor Information

SELECT LEVEL

Accenture – An AHIP Select Sponsor Logo
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Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Burgess – An AHIP Select Sponsor Logo
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Burgess helps leading American health insurers and ACOs set a new standard in payment accountability.

CareCentrix – An AHIP Select Sponsor Logo
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CareCentrix drives savings, improved outcomes, and patient satisfaction

Change Healthcare – An AHIP Select Sponsor Logo
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Change Healthcare is inspiring a better healthcare system. Working alongside our customers and partners, we leverage our software and analytics

Connecture – A Select Member Logo
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Connecture has been one of the most trusted providers of healthcare technology for nearly two decades.

GreatCall – An AHIP Select Sponsor Logo
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Remote monitoring solution for high risk seniors, to lower PMPM costs

Inovalon – An AHIP Select Sponsor Logo
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Driven by data, Inovalon identifies gaps in care, quality, data integrity, and financial performance

NTT DATA – An AHIP Select Sponsor Logo
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NTT DATA is an end-to-end service provider of IT and business solutions for healthcare.

Optum – An AHIP Select Sponsor Logo
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Optum combines technology, data and expertise to power modern health care.

RxAdvance – An AHIP Select Sponsor Logo
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RxAdvance is a national full-service pharmacy benefit manager

Teladoc – A Select Member Logo
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Teladoc is the market-share leader and the only publicly-traded “virtual healthcare delivery” company.

Truven – an AHIP Select Sponsor Logo
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IBM Watson Health aspires to improve lives and give hope by delivering innovation.

Gold LEVEL

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Silver level

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Bronze level

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