Institute & Expo 2017

  • June 07 – 09, 2017
  • Austin, TX
  • About
  • Agenda
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about

Austin, TX Thinking Differently and Re-Inventing Health Care

At Institute & Expo, be part of essential discussions focused on strengthening our health care system by thinking differently, breaking molds, and looking ahead.

Learn from some of the brightest minds in health care and other industries. Network with thousands from around the country and gain different perspectives. Take home solid ideas focused on the most important challenges we face as an industry, including:

  • How can we balance innovation and costs of high-cost drugs?
  • Thinking differently about the consumer, and looking outside health care for ideas
  • Using precision medicine for better outcomes
  • Developing results-driven APMs and value-based programs
  • A focus on prevention and well-being
  • Using data for better decision making
  • Technologies that are driving results

Institute & Expo is one of the best investments you’ll make this year.
Register by April 26 and save with early registration rates.

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Health Care Professionals from Around the Country Return Year after Year. Here’s Why

Read and watch to learn more

Questions?  Click here for conference FAQ’s 

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If you’re an AHIP health plan member CEO or senior leader, start the week at AHIP’s CEO Forum* on June 7, sponsored by FirstCare Health Plans and held in partnership with the Texas Association of Health Plans and the Texas Association of Life & Health Insurers the program.

You’ll:

  • Gain insights into where we are in regards to “reforming Reform” with Avik Roy, President, Foundation for Research on Equal Opportunity (FREOPP)
  • Share innovations and successes in delivery system reform with
    Farzad Mostashari, MD, ScM, CEO, Aledade, Inc.
  • Discuss big-picture thinking and state-level trends in Medicaid with Patricia Boozang, Senior Managing Director, Manatt Health and Gary Jessee, Deputy Executive Commissioner for Medical and Social Services, Texas Health and Human Services Commission

Click Here for Details 

*Participation in this program is strictly limited to a select group of health care industry leaders, including AHIP member health plan CEOs and their senior leadership teams, Texas Association of Health Plans member organization CEOs and their senior leadership teams, and Texas Association of Life & Health Insurers member organization CEOs and their senior leadership teams.

 

Early Registration Ends April 26.

Register for most anticipated Institute & Expo ever

Learn

Learn from fearless innovators, champions of change, and trusted voices.

Lead

Make an impact. Help us shape the national conversation about health care.

Connect

Engage a robust network of experts, customers, partners, and suppliers.

Thinking Differently and Re-Inventing Health Care

agenda
  • Overview
  • June 07
  • June 08
  • June 09
about

Sessions Focus on Answers You Need Today, Plus Direction for Tomorrow

Each year, Institute & Expo draws big-picture visionaries and mission-focused stakeholders to share ideas in a mix of general and concurrent sessions, and breakfast briefings.

General Sessions

The agenda is filled with leaders from health care and other industries who will deliver powerful, inspiring sessions. Take a look at the full agenda, by day, to learn about the general session speakers.

Concurrent Sessions

Concurrent Session Tracks are all about learning best practices, making connections, and growing your success.  Customize your Institute & Expo experience when you mix and match sessions from eight educational tracks.

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Concurrent Sessions

This session provides an opportunity for health care professionals at every level to participate, learn, and network. Across the various topic, trends and themes, speakers present a deeper dive on the most transformative ideas shaping health care’s future.


Obesity Prevention and Treatment: How Payers Are Part of the Solution

Physical inactivity, obesity, and related chronic diseases, such as diabetes, cancer, and hypertension, constitute some of the most challenging and costly public health threats facing America today. To combat these threats, health care providers must be better equipped to address issues of diet and physical activity with their patients. Unfortunately, America’s health care delivery and health professional training systems do not currently provide health care providers with the expertise or incentives to consistently deliver effective counseling about maintaining a healthy weight, diet, and physical activity level. Reimbursement for health services that target lifestyle factors is essential to meaningful, system-wide change. However, coverage for these services currently varies greatly across America, from plan to plan and from state to state. It is thus in pursuit of universal coverage for such health services that a select group of organizations organized a year-long taskforce representing the largest private payers in the US, with the goal to identify a standard benefit design to which the major payers collectively agree and commit to offering in their book of business.

Jenny Bogard, MPH

Director of Healthcare Strategies

Alliance for a Healthier Generation

Bryce Williams

Vice President, Wellbeing

Blue Shield of California

Solutions Provider-Presented Concurrent Sessions and Breakfast Briefings

These sessions are presented by leading solutions providers and often include health plan case studies that offer new ideas, practical insight, new opportunities and innovative partnerships.

Are You One Breach Away from Losing a Health Care Consumer?

Powered by Accenture
Consumers trust health care organizations to protect their digital data. By examining digital trust and the impact of breaches, health plans will gain insight as to how consumer trust is earned and cultivated. This session will present the latest research on consumers’ attitudes toward health care data, digital trust, data sharing and breaches, allowing attendees to better understand and assess risks, build resilient and secure infrastructure, and construct plans to respond proactively to consumers should a breach occur.

Reza Chapman

Managing Director

Accenture

John Schoew

Managing Director

Accenture

Technology for People: The Era of the Intelligent Digital Health Enterprise

Powered by Accenture
People change the way they work and live to adapt to each new technology capability. As technology becomes more sophisticated and personalized, it’s no longer people who are adapting to technology; rather, the technology is adapting to people. In this age of human empowerment, people are putting technology to work to disrupt themselves. This session will provide insight on the five trends — fueled by the “Technology for People” theme — essential to success in today’s digital economy.

Kaveh Safavi, MD, JD

Senior Managing Director, Health Industry

Accenture

Managing the Value Equation through PAC Optimization

Powered by CareCentrix
Post-Acute Care (PAC) is playing an increasingly important role in managing health plan costs and quality. Today, over 40% of a health plan’s total spend is attributable to PAC expenditures. To manage this spend means implementing a number of strategies to optimize SNF utilization and length of stay, maximize the effective use of home health care services, and reduce hospital readmissions which account for more than 50% of a health plan’s PAC costs. Contracting strategies, such as bundled payment agreements, that break down post-acute care siloes and impediments to PAC optimization will be a critical to a health plan’s value improvement strategy. Join this session to hear from a panel of health plan participants as they introduce a collaborative, comprehensive PAC management model based on value-based care principles and proven results.

Gary Jacobs

Executive Vice President, Strategic Relationships

CareCentrix

Reinventing Utilization Management: Faster, Smarter and Automated

Powered by McKesson Health Solutions
This session will outline a proactive strategy for transforming Utilization Management (UM). Attendees will learn how cloud-based technology can be integrated into the provider and payer workflow to enable the automation of the prior authorization process at the point-of-care. Through this automation, health plans can reduce the administrative costs of both manually processing authorization requests, and the redoing of medical reviews they receive from providers. Automation also increases transparency into a health plan’s authorization criteria, allowing providers to proactively focus on complex cases that require exceptions. Instead of being guardians of cost, health plans can become collaborative partners, working with hospitals to reduce denials, and objectively determine the most appropriate, medically necessary care as early as possible.

Nilo Mehrabian

Vice President, Product Management, Decision Management

McKesson Health Solutions

Using Innovative Technology and Analytics to Drive Decision Making

Powered by Optum
This session will highlight innovative technology, business solutions and analytics that drive operational inefficiencies and reduce total cost of ownership. You’ll learn how to leverage insights from your operational dashboard to streamline business processes, influence corporate strategies, and drive better decision making.

Donna Holmes

Vice President, Payer Consulting

Optum

Managing Members from Enrollment to Encounter – One Identity at a Time

Powered by LexisNexis Risk Solutions
Members are the heart of any health plan – yet many plans struggle to identify, aggregate and analyze information on them in a holistic manner. The many facets of a member’s identity can impact compliance, outcomes, risk management and engagement strategies. From verifying who and where they are, to understanding how their social determinants of health influence their future risk, managing member identity is a conversation every health plan should be having. This session will provide innovative approaches to key member identity management topics including master patient indexing, analyzing health risk scores based on social determinants, verifying identity to minimize the risk of medical identity fraud, and improving member outreach and engagement results.

Rick Ingraham

Director, Vertical Markets

LexisNexis Risk Solutions

Perspectives on Consumer Experience from the Front Lines to the Back Office: A Day in the Life

Powered by Zipari, Inc.
For health plans, the term “consumer experience” often conjures up an image of a member shopping for a plan, looking for a provider or comparing costs for a drug or procedure. With the help of consumer tools and a CRM system specifically designed for health plans, the total consumer experience from the front lines and the back office can be enhanced to bring better value to members. This session will walk through ‘a day in the life’ of consumers, and learn their perspectives on improving the consumer experience.

Mark Nathan

Co-Founder and Chief Executive Officer

Zipari Inc.

Why Financial Engagement is the Linchpin for Consumer Engagement

Powered by Change Healthcare
As consumers continue to play a larger role in their health care decisions and their payment responsibility continues to grow, so does the need for payers to improve transparency and their overall member experience. This session will provide an overview of how health plans can improve consumer engagement through enhanced financial communications — particularly through data sciences and machine learning. Attendees will learn about consumer preferences for health care financial communications and the capabilities health plans need to excel in this area. Speakers in this session will share the results of recent studies, as well as lessons learned from working with health plans on deploying effective strategies.

Stuart Hanson

Senior Vice President & General Manager, Consumer Payment Solutions

Change Healthcare

Health Engagement 2.0: Realigning Programs to Meet Member Needs

Powered by Health Dialog Services Corporation
Member-centric health care programs are built on the premise that delivering the right care at the right time can lead to better clinical outcomes, lower costs, and improve member satisfaction and retention. But knowing how (and when) to engage each member to improve their health is not always easy. Challenged with managing a diverse and highly dispersed population with a high prevalence of chronic disease, one organization implemented a program that leverages new technologies, analytics, and behavioral science methodologies to deliver a personalized member experience. This session will provide insight on how health plans can use advancements in analytics, mobile technology, digital health, and behavioral science to deliver more personalized, cost-effective, and measurable patient engagement programs.

Jessica Kazmaier

Vice President, Total Rewards

Rite Aid Corporation

Karen Staniforth

Chief Operating Officer

Health Dialog Services Corporation

Empowering Care Via Automation: Using Web-based Content and Technology to Optimize the Payer-Provider Workflow

Powered by MCG Health
This session will discuss the journey of a health plan optimizing their prior authorization process from a labor-intensive manual effort to one that automates the use of evidence-based guidelines to provide real-time authorizations. Speakers will highlight the impact of simultaneously driving clinical transformation in the provider network and administrative streamlining within the health plan. You will learn about the implementation process, the lessons learned by the organizations, and key metrics illustrating the tremendous success of this endeavor. Speakers will also discuss emerging tools which support the next stage of workflow evolution.

Rebecca Gall, RN

Utilization Management

Children's Community Health Plan

Bill Hughes, MHA

Senior Product Manager

MCG Health

Lynn M. Kryfke, RN, MSN

Director, Health Plan Clinical Services

Children's Community Health Plan

June 07
7:00 am
5:30 pm

Institute & Expo Registration and Information Desk Open

The registration and information desk will also be open Tuesday, June 14 from 2:00 pm – 6:00 pm.

7:30 am
12:30 pm

CEO Forum (registration limited; separation registration fee)

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11:15 am
1:15 pm

Institute & Expo Luncheon in the Exhibit Hall

11:15 am
7:00 pm

Exhibit Hall Open

1:15 pm
1:15 pm

General Session Welcome

Conference Moderator

Susan Dentzer

President and CEO

Network for Excellence in Health Innovation

View Speaker Biography

1:15 pm
2:00 pm

Reinventing Health Care for the Future

General Session

Joseph R. Swedish

Chairman; President and Chief Executive Officer

Anthem, Inc.

View Speaker Biography

2:00 pm
2:45 pm

Making Health Care Accessible and Affordable for All Americans

General Session

Governor Mike Leavitt

Founder & Chairman, Leavitt Partners; former Governor of Utah and Secretary of Health and Human Services in the Bush Administration

View Speaker Biography

2:45 pm
3:30 pm

The Future of Precision Medicine

General Session

Eric J. Topol, MD

Author, The Patient Will See You Now and The Creative Destruction of Medicine; and Director, Scripps Translational Science Institute

View Speaker Biography

3:45 pm
4:30 pm

Concurrent Sessions

4:45 pm
5:30 pm

Concurrent Sessions

4:45 pm
5:30 pm

The Aging of the Baby Boomer Generation and Implications for Health Care

People live longer and, over time, have increasingly complex health issues such as multiple chronic conditions. This trend will drive important changes in the health care system. By 2030, it is anticipated that the number of Boomers with multiple chronic conditions will quadruple. Meeting these future health care challenges will require new approaches to care delivery, more effective consumer engagement and empowerment so individuals are better able to manage their health, and a greater focus on wellness and prevention. Speakers in this session will provide the latest trends and emerging health care approaches for how the health care system is anticipating the Boomer revolution.

Gretchen E. Alkema, PhD, LCSW

Vice President, Policy and Communications

The SCAN Foundation

View Speaker Biography

Ed Greissing

Executive Director, Lynda and Stewart Resnick Center For Public Health

Milken Institute

View Speaker Biography

5:30 pm
7:00 pm

Institute & Expo Opening Night Reception in the Exhibit Hall

June 08
7:00 am
5:45 pm

Institute & Expo Registration and Information Desk Open

7:30 am
8:15 am

Breakfast Briefings

8:30 am
9:30 am

Changing Health Care from the Outside In: How Far Have We Come and What’s Needed Next?

General Session

Jamie Heywood

Co-Founder and Chairman

PatientsLikeMe

View Speaker Biography

Deborah W. Brooks

Co-Founder & Executive Vice Chairman

The Michael J. Fox Foundation for Parkinson’s Research (MJFF)

View Speaker Biography

9:45 am
10:30 am

Concurrent Sessions

10:30 am
11:30 am

Coffee Break in the Exhibit Hall

11:30 am
12:15 pm

Balancing Innovation and Affordability of Prescription Drugs

David A. Ricks

President and Chief Executive Officer

Eli Lilly and Company

View Speaker Biography

Eric H. Schultz

President and Chief Executive Officer

Harvard Pilgrim Health Care, Inc.

View Speaker Biography

12:15 pm
1:30 pm

Lunch in the Exhibit Hall

1:30 pm
2:15 pm

Concurrent Sessions

2:30 pm
3:15 pm

Concurrent Sessions

3:15 pm
4:00 pm

Wellness Break in the Exhibit Hall

4:00 pm
4:45 pm

Concurrent Sessions

5:00 pm
5:45 pm

Primary Care, Remixed

General Session

Zubin Damania, MD, aka “ZDoggMD”

CEO and Founder of Turntable Health, Physician, Rapper

View Speaker Biography

5:45 pm
7:00 pm

Wine & Cheese in the Exhibit Hall

June 09
7:00 am
1:30 pm

Institute & Expo Registration and Information Desk Open

7:30 am
8:15 am

Breakfast Briefings

8:30 am
9:15 am

The Battle for the Heart and Mind of the Health Care Consumer: Lessons Learned from Other Industries

General Session

John Mackey

Co-Founder and
Chief Executive Officer

Whole Foods Market

View Speaker Biography

9:15 am
10:00 am

What Do You Stand For? Connecting with Consumers in the New Health Care Economy

General Session

Roy Spence, Jr.

Co-Founder and Chairman

GSD&M

View Speaker Biography

10:15 am
11:00 am

Concurrent Sessions

11:15 am
12:00 pm

Concurrent Sessions

12:00 pm
1:30 pm

Closing Luncheon Program

1:30 pm
1:30 pm

Adjourn

What’s Not to Love About Austin?

Austin Convention Center
Austin Convention Center, 500 E Cesar Chavez St, Austin, TX 78701

The Austin Convention Center is located in the heart of downtown Austin. It’s easy to get to, super affordable, great food and entertainment, and considered one of the country’s coolest cities. Throughout the program, we’ll weave in the flavor of Austin, including food, entertainment, and more.

BOOK YOUR HOTEL ROOM TODAY

Reservation deadline is Wednesday, May 10, 2017 or when the room block has sold out.

AHIP has arranged special room rates at various downtown hotels within walking distance to the Austin Convention Center. You’ll find a range of hotels allowing you to choose the one that best fits your needs.

To receive the AHIP-negotiated rates you must register for the AHIP Institute & Expo first.  Once your registration has been confirmed you should receive details to make your room reservation using the hotel’s online Passkey system.  Reservation deadline is Wednesday, May 10, 2017 or when the room block is sold out (whichever comes first).

Other Important Hotel Information:

  • All room rates are subject to the prevailing room tax, which is currently 15% tax and a $4.50 Texas Recovery Fee per night and is subject to change at any time.
  • Rooms at these rates are for arrival on Wednesday, June 7, 2017 and departure on Friday, June 9, 2017 with limited availability for arrival on Tuesday, June 6, 2017 and departure Saturday, June 10, 2017.  This is a guideline and not a guarantee of availability.
  • Government Attendees: A limited number of government per diem rooms are available at JW Marriott Austin at $141.00 per night.  To qualify for this rate, you will need to show valid identification upon check-in. Please email your request to reservations@housing4conventions.com.  You will receive notification that the request has been received within 24 hours.
  • Space is limited. Reservations are made on a first-come, first-served basis.  The AHIP contracted group rate is available to AHIP conference attendees only.
  • Requesting a Sub-Block of Rooms (5 rooms or more).  If you’d like to reserve 5 rooms or more for your group, your request will need pre-approval from AHIP.  Please click here to request a Sub-Block form via email.
  • Requesting Suites:  If you’d like to reserve a suite, your request will need pre-approval from AHIP.  Please click here to request a suite reservation via email.

DEPOSITS AND CANCELLATIONS

All room reservations must be accompanied with a two (2) night pre-payment of Room and Tax due at the time of Reservation, guaranteed with a major credit card. If the reservation is cancelled within 14-21 days prior to arrival, the individual will forfeit the two-night deposit.  If reservation is cancelled within 13 days prior to arrival, the individual will be charged the entire length of stay.  The guest card will be charged any time after May 10th for the first and last night’s stay by the hotel.

*IMPORTANT MESSAGE: POTENTIAL FRAUD ALERT*

Please be aware that housing poachers may contact members and exhibitors about booking hotel rooms for AHIP Institute & Expo 2017.

AHIP is NOT working with any outside companies to provide housing details.  Here is a list of companies, but not limited to those listed below to be vigilant of:

  • Global Travel Partners
  • Convention Housing Authority
  • Global Housing Services Corporation
  • National Travel Associates

AHIP will communicate primarily through email regarding Institute & Expo 2017 hotel reservations, which should be made through a secure link provided by AHIP. We will not request credit card numbers or housing reservations over the phone. We are currently using the Austin CVB Housing Bureau room reservation portal for hotel reservations. AHIP has not endorsed any private companies other than Austin CVB Housing Bureau to act on our behalf. AHIP is not responsible for any hotel reservations made through any provider other than through AHIP’s secure link which will be provided in the registration confirmation.

If you have made hotel reservations and provided a credit card number to any company, please call your credit card company immediately and request that they investigate the charge.

If you have any questions or need further assistance, please contact registrations@ahip.org.

What’s Not to Love About Austin?

It’s easy to get to, super affordable, great food and entertainment, and considered one of the country’s coolest cities. Make plans now to head to Institute in Austin this June.

Throughout the program, we’ll weave in the flavor of Austin, including food, entertainment, and more.

With the conference ending on Friday afternoon, what a great opportunity to spend the weekend exploring Austin.

  • Institute will be held at the LEED-Gold Certified Austin Convention Center
  • Austin-Bergstrom International Airport is close to downtown. It hosts 230 daily flights, by more than 10 airlines.
  • The airport was named the No. 7 Best Time Saving Airport per American Fitness Index
  • Airport transportation – Quick and affordable, from $1 to $30 each way
  • Music Capital of the World, with more than 2,000 recording artists in the area and nearly 200 live music venues
  • Austin enjoys more than 300 sunny days per year
  • Known for its food and drink, Austin is filled with celebrity chefs and innovative newcomers, with many restaurants in walking distance from the Convention Center and hotels
  • There’s so much more. Click here to learn about Austin.

$228.00 – $271.00

Exhibitor Information

SELECT LEVEL

Accenture Logo
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Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Amgen Logo
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Amgen is committed to unlocking the potential of biology for patients

Carecentrix Logo
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CareCentrix drives savings, improved outcomes, and patient satisfaction

Inovalon Logo
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Driven by data, Inovalon identifies gaps in care, quality, data integrity, and financial performance

McKesson Health Solutions Logo
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McKesson Health Solutions delivers clinical evidence and expert technology to help payers and providers collaborate

NTT DATA Logo
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NTT DATA is an end-to-end service provider of IT and business solutions for health

Optum Logo
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Optum combines technology, data and expertise to power modern health care.

RxAdvance Logo
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RxAdvance is a national full-service pharmacy benefit manager

Visiant Logo
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ikaSystems delivers cloud/SaaS-based business automation and process solutions

Welltok, Inc. Logo
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Welltok, Inc. is fundamentally transforming the way population health managers partner with consumers

Platinum LEVEL

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Gold LEVEL

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Silver level

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Bronze level

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