Washington, D.C.

Nashville, TN


Institute & Expo 2017

  • June 07 – 09, 2017
  • Austin, TX
  • About
  • Agenda
  • Plan Your Trip
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Austin, TX

During Uncertain Times in Health Care, There Are Even More Reasons to Attend Institute & Expo.

Focused on thinking differently and re-imagining health care, Institute & Expo delivers solid answers, ideas and inspiration. You’ll head back to the office with more clarity on priorities to drive your organization’s long-term success.

What’s your reason for joining us in Austin? 


The health care landscape is fluid, and so is Institute & Expo. You’ll find sessions filled with the most current information, as we nimbly work with speakers up to the conference.


From general sessions to concurrents and breakfast briefings you’ll take home real-time knowledge on topics that aren’t going away.



Leaders from leading companies fill the agenda. Anthem, Harvard Pilgrim, Scripps, PatientsLikeMe, Michael J. Fox Foundation, Eli Lilly and Company, Turntable Health, Leavitt Partners and GSD&M are just a start.


New this year, enjoy sessions that combine the global thinking of general sessions with the details offered in concurrent sessions

5. ROI

Attending a conference takes resources – both time and budget. Institute & Expo is designed to deliver solid returns that would be hard to gain on your own.

From a range of sessions, networking events and product demos, you’ll have access to the smartest thinking and newest ideas available.


Boost your ROI when you take advantage of various discounts, including early registration rates and team discounts available to AHIP Health Plan members.


With nearly 200 exhibitors showcasing tools and solutions changing health care, you’ll have ample time to see demos, ask questions, and leave with contacts for important follow up discussions.


Don’t Get Left Behind. Thousands of health care professionals from around the country will be networking, sharing ideas, and focusing on what’s next. They understand why attending in-person conferences is so critical to success.


Listen to why others attend AHIP conferences year after year. Watch now https://www.youtube.com/watch?v=DThq9nyVmOY.

Need to convince your boss? Click here.

Be Part of the Discussions.

Share it with colleagues #AHIPInstitute Twitter Icon


The conference app is now available. In the app store, search for “AHIP Conferences” and download the app today.

Institute & Expo is one of the best investments you’ll make this year.


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Learn from fearless innovators, champions of change, and trusted voices.

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Make an impact. Help us shape the national conversation about health care.

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Engage a robust network of experts, customers, partners, and suppliers.

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Each year, Institute & Expo draws big-picture visionaries and mission-focused stakeholders to share ideas in a mix of general and concurrent sessions, and breakfast briefings. Want to know more? Watch our new video.

The conference app is now available to view the agenda, session descriptions, speakers, and sponsors; take notes; and more. In the app store, search for “AHIP Conferences” and download the app today. You may also access the app on the web at: https://apps.eventmobi.com/ahipconferences.

Questions? Email apps@conferencedirect.com or visit the App Help Desk onsite, located next to the Registration and Information Desk.

Important Note: If you have an AHIP conference app from past AHIP conferences, please delete that app and download the current one to access this year’s Institute & Expo app.

General Sessions

The agenda is filled with leaders from health care and other industries who will deliver powerful, inspiring sessions. Take a look at the full agenda, by day, to learn about the general session speakers.

Concurrent Sessions

Concurrent Session Tracks are all about learning best practices, making connections, and growing your success.  Customize your Institute & Expo experience when you mix and match sessions from eight educational tracks.

AHIP’s Institute & Expo 2017 Social Media Ambassadors


Mandi Bishop, Chief Executive Officer and Founder, Lifely Insights


Geeta Nayyar, Chief Healthcare & Innovation Officer, Femwell Group Health

Esteban López

Esteban López, CMO & Market President, Southwest, Texas, BCBSTX


Avik Roy, President, Foundation for Research on Equal Opportunity (FREOPP)


Join the #AHIPInstitute conversation with these health care social media ambassadors before and during the conference to provoke thought leadership, get answers to tough questions, or just say hi. Click here to find out more about this year’s ambassadors.

June 07
7:00 am - 5:30 pm
Institute & Expo Registration and Information Desk Open
7:30 am - 12:30 pm
CEO Forum (registration limited; separate registration fee)
10:00 am - 11:30 am
Institute & Expo Registration in the Solar Atrium
11:15 am - 1:15 pm
Institute & Expo Luncheon in the Exhibit Hall
11:15 am - 7:00 pm
Exhibit Hall Open
1:15 pm - 1:15 pm
General Session Welcome
1:15 pm - 2:00 pm
Reinventing Health Care for the Future
2:00 pm - 2:45 pm
The Future of Precision Medicine
2:45 pm - 3:30 pm
Making Health Care Accessible and Affordable for All Americans
3:45 pm - 4:30 pm
Influencer Series
3:45 pm - 4:30 pm
Advancing the Framework for Payment Reform and Benefit Design to Improve Health Care
3:45 pm - 4:30 pm
Lessons Learned from the ACA and the Path Forward
3:45 pm - 4:30 pm
Brain Science and the Design of Behavior Change, Habits, and Engagement
3:45 pm - 4:30 pm
Creating a Consumer-Obsessed Culture: What Health Care Can Learn From Other Industries
3:45 pm - 4:30 pm
The Health Insurer of the Future: Thriving Amid Uncertainty
4:45 pm - 5:30 pm
Are You One Breach Away from Losing a Health Care Consumer?
4:45 pm - 5:30 pm
Reinventing Utilization Management: Faster, Smarter and Automated
4:45 pm - 5:30 pm
The Aging of the Baby Boomer Generation and Implications for Health Care
4:45 pm - 5:30 pm
Medicaid Moving Forward: Where the Conceptual Meets the Practical
4:45 pm - 5:30 pm
Opioid Use Disorder: Addressing the Challenge
4:45 pm - 5:30 pm
Assessing the Nation’s Progress in APM Adoption
4:45 pm - 5:30 pm
Unleashing the Power of Data to Activate Health Care Consumers
4:45 pm - 5:30 pm
Biosimilars: Policy and Reimbursement Considerations for a New Market
5:30 pm - 7:00 pm
Institute & Expo Opening Night Reception in the Exhibit Hall
June 08
7:00 am - 5:45 pm
Institute & Expo Registration and Information Desk Open
7:30 am - 8:30 am
Breakfast Briefings
7:30 am - 8:30 am
Perspectives on Consumer Experience from the Front Lines to the Back Office: A Day in the Life
7:30 am - 8:30 am
Health Engagement 2.0: Realigning Programs to Meet Member Needs
7:30 am - 8:30 am
Leveraging Data-Driven Insights to Inform Value-Based Care Arrangements
7:30 am - 8:30 am
The Changing HSA Landscape
7:30 am - 8:30 am
Outcome-Aligned Partnerships That Integrate Care Delivery for Individuals with Advanced Illness
7:30 am - 8:30 am
The Doctor and the Bot: Digital Forces Transforming Health Care Operating Models and the Work Ahead
7:30 am - 8:30 am
Innovating Payer-Provider Collaborations to Improve Care Quality
7:30 am - 8:30 am
Leveraging Technology Platform Partnerships
8:30 am - 9:30 am
Amplifying the Patient’s Voice to Change Health Care
9:45 am - 10:30 am
Technology for People: The Era of the Intelligent Digital Health Enterprise
9:45 am - 10:30 am
Managing the Value Equation through PAC Optimization
9:45 am - 10:30 am
Using Innovative Technology and Analytics to Drive Decision Making
9:45 am - 10:30 am
Innovations in Advanced Care: Empowering Patients and Providers to Promote Quality, Person-Centered Care
9:45 am - 10:30 am
Reducing Over-Treatment in the Era of Health Care Reform
9:45 am - 10:30 am
Precision Analytics: How to Power Clinical Interventions
9:45 am - 10:30 am
Health Care CX: Managing Consumer Convergence
9:45 am - 10:30 am
Tackling Health Care Disparities: America’s Chronic Condition
10:30 am - 11:30 am
Coffee Break in the Exhibit Hall
10:45 am - 11:30 am
Achieving Operational Efficiency and Effectiveness with Digital Transformation
11:30 am - 12:15 pm
Balancing Innovation and Affordability of Prescription Drugs
12:15 pm - 1:30 pm
Lunch in the Exhibit Hall
12:15 pm - 1:00 pm
The Procurement Organization of the Future: What Will It Look Like?
1:30 pm - 2:15 pm
Why Financial Engagement is the Linchpin for Consumer Engagement
1:30 pm - 2:15 pm
Obesity Prevention and Treatment: How Payers Are Part of the Solution
1:30 pm - 2:15 pm
Personalizing Care Management for Patients with Chronic Diseases
1:30 pm - 2:15 pm
How Medicare Advantage Members Benefit from Value-Based Reimbursement Models
1:30 pm - 2:15 pm
Disrupting Traditional Primary Care
1:30 pm - 2:15 pm
Converging Machine Learning and Data Science to Enhance Real-Time Consumer Engagement and Experience
1:30 pm - 2:15 pm
Now is The Time for a Healthcare Moonshot
1:30 pm - 2:15 pm
Health Plan 2025: How Business Trends and Technological Innovations Will Shape the Future of Health Plans
2:30 pm - 3:15 pm
Applying Design Thinking to Health
2:30 pm - 3:15 pm
Precision Medicine-Guided Population Health: Bridging the Gap
2:30 pm - 3:15 pm
Doing Well by Doing Good: Serving the Socially Vulnerable Population
2:30 pm - 3:15 pm
Potential Impacts of Using Encounter Data to Determine Medicare Advantage Risk Scores
2:30 pm - 3:15 pm
Net Promoter Score: Keeping Your Finger on the Pulse of Patient-centered Care
2:30 pm - 3:15 pm
The Doctor is Here to See You Now: How the House Call May Be the Future of Health Care
2:30 pm - 3:15 pm
The Future of Health Care Informatics and Cognitive Analytics
2:30 pm - 3:15 pm
A True System of Engagement: The Next-Generation of CRM Capabilities
3:15 pm - 4:00 pm
Wellness Break in the Exhibit Hall
3:30 pm - 4:00 pm
Why Does Health Care Need a Health Score?
4:00 pm - 4:45 pm
Managing Members from Enrollment to Encounter – One Identity at a Time
4:00 pm - 4:45 pm
What’s Next in Primary Care Innovation: Lessons from Regional Collaboratives
4:00 pm - 4:45 pm
Changing the Paradigm: What Innovative Employers are Looking For and How They’re Getting It Done
4:00 pm - 4:45 pm
The Opioid Epidemic: Mastering the Complexities and Improving Outcomes
4:00 pm - 4:45 pm
Innovations in MLTSS
4:00 pm - 4:45 pm
Applying Innovative Technology to Enhance the Effectiveness of a Specialty Management Model
4:00 pm - 4:45 pm
Next-Generation Telehealth: Personalized Decision Support
4:00 pm - 4:45 pm
Redefine Wellness: Data, Personalization and the Future of Incentives
5:00 pm - 5:45 pm
Health Care, Remixed
5:45 pm - 7:00 pm
Wine & Cheese in the Exhibit Hall
6:00 pm - 6:45 pm
The Agile Provider Network: Reinventing Network Management and Provider Relations for Today’s Consumer-Driven Health Care
June 09
7:00 am - 1:30 pm
Institute & Expo Registration and Information Desk Open
7:30 am - 8:30 am
Breakfast Briefings
7:30 am - 8:30 am
Empowering Care Via Automation: Using Web-based Content and Technology to Optimize the Payer-Provider Workflow
7:30 am - 8:30 am
Driving Member Engagement and Improved Quality Measures with Connectivity into the Retail Pharmacy
7:30 am - 8:30 am
Developing Innovative Collaboration for Effective Care Coordination
7:30 am - 8:30 am
Curating A Better Member Experience
7:30 am - 8:30 am
Advancing Clinical Management Strategies by Leveraging Behavioral and Physical Health Risk Scores
7:30 am - 8:30 am
Surviving and Thriving in Value-Based Care
8:30 am - 9:15 am
The Battle for the Heart and Mind of the Health Care Consumer: Lessons Learned from Other Industries
9:15 am - 10:00 am
What Do You Stand For? Connecting with Consumers in the New Health Care Economy
10:15 am - 11:00 am
Transforming Oncology Care: Lessons Learned
10:15 am - 11:00 am
The Canary in the Coal Mine: Enhancing Cardiovascular Risk Prediction in Primary Care
10:15 am - 11:00 am
Operationalize Before You Analyze: Innovation and Growth Powered By Data
10:15 am - 11:00 am
How Payers and Providers are Working Together to Integrate Care for Medicare Beneficiaries
10:15 am - 11:00 am
Opting Out of Privacy: Emerging Trends and Issues
10:15 am - 11:00 am
Loyalty 2.0: How to Create the Return Customer
10:15 am - 11:00 am
Fix Your Provider Directory Data and Meet Compliance Requirements
11:15 am - 12:00 pm
Caring for Patients with Complex Mental Health and Medical Needs
11:15 am - 12:00 pm
Understanding the Market Expectations of ACOs: An Employer Perspective
11:15 am - 12:00 pm
What Can Health Care Learn from Netflix? Leveraging Predictive Analytics to Personalize Care
11:15 am - 12:00 pm
Creating a Successful Individual Market: Considerations Moving Forward
11:15 am - 12:00 pm
Core Quality Measures Collaborative: Advancing Quality Through Harmonization
11:15 am - 12:00 pm
Leveraging Virtual Care to Transform the Consumer Experience
11:15 am - 12:00 pm
Disrupting Health Care from the Inside: Lessons from Amazon
12:00 pm - 1:30 pm
Uncertain Times: Leadership Lessons for an Unprecedented Political Era – A Conversation with Doris Kearns Goodwin and David Gergen
12:00 pm - 1:30 pm
Closing Luncheon Program
1:30 pm - 1:30 pm
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What’s Not to Love About Austin?

Austin Convention Center
Austin Convention Center, 500 E Cesar Chavez St, Austin, TX 78701

The Austin Convention Center is located in the heart of downtown Austin. It’s easy to get to, super affordable, great food and entertainment, and considered one of the country’s coolest cities. Throughout the program, we’ll weave in the flavor of Austin, including food, entertainment, and more.

2017 Institute & Expo Housing is now CLOSED.  If you’re in need of a hotel room, please contact the following hotels listed below.  Please note, the AHIP conference rate is no longer available, you may call each hotel directly to check for availability and the current room rate.

  • Four Seasons Hotel Austin: 512.685.8100
  • Hilton Austin: 1.800.236.1592
  • JW Marriott Austin: 1-888.236.2427
  • Hyatt Place Austin Downtown: 1.800.993.4751
  • Residence Inn Austin: 1-800.331.3131

Reserve Parking

Attendees can also reserving parking in advance with SpotHero, a parking reservation service that connects drivers to discounted, convenient parking! Visit the AHIP 2017 SpotHero Parking Page to find and reserve convenient parking with rates up to 50% off drive-up.

New to SpotHero? Download the app and enter promo code AHIP for an extra $5 off


Please be aware that housing poachers may contact members and exhibitors about booking hotel rooms for AHIP Institute & Expo 2017.

AHIP is NOT working with any outside companies to provide housing details.  Here is a list of companies, but not limited to those listed below to be vigilant of:

  • Global Travel Partners
  • Convention Housing Authority
  • Global Housing Services Corporation
  • National Travel Associates

AHIP will communicate primarily through email regarding Institute & Expo 2017 hotel reservations, which should be made through a secure link provided by AHIP. We will not request credit card numbers or housing reservations over the phone. We are currently using the Austin CVB Housing Bureau room reservation portal for hotel reservations. AHIP has not endorsed any private companies other than Austin CVB Housing Bureau to act on our behalf. AHIP is not responsible for any hotel reservations made through any provider other than through AHIP’s secure link which will be provided in the registration confirmation.

If you have made hotel reservations and provided a credit card number to any company, please call your credit card company immediately and request that they investigate the charge.

AHIP recently learned that several entities are offering to sell attendee lists to AHIP events, including Institute & Expo 2017. This is a scam. AHIP is the only intellectual property owner of lists and data pertaining to Institute & Expo 2017.  No other company is authorized to distribute or sell any attendee lists for the event. You should proceed with caution if contacted by a company offering to sell an attendee list and AHIP strongly recommends against purchasing such lists. AHIP is not responsible for any interaction or sale with such company(s). We ask that you please report any such contacts to lmartinez@ahip.org.

If you have any questions or need further assistance, please contact registrations@ahip.org.

Sponsor Resource Center

Exhibitor Information

Event Attendee information

Conference Promotion Information



Accenture – An AHIP Select Sponsor Logo

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Amgen – An AHIP Select Sponsor Logo

Amgen is committed to unlocking the potential of biology for patients

Burgess – An AHIP Select Sponsor Logo

Burgess helps leading American health insurers and ACOs set a new standard in payment accountability.

CareCentrix – An AHIP Select Sponsor Logo

CareCentrix drives savings, improved outcomes, and patient satisfaction

Change Healthcare – An AHIP Select Sponsor Logo

Change Healthcare is inspiring a better healthcare system. Working alongside our customers and partners, we leverage our software and analytics

GE Healthcare Logo
Inovalon – An AHIP Select Sponsor Logo

Driven by data, Inovalon identifies gaps in care, quality, data integrity, and financial performance

NTT DATA – An AHIP Select Sponsor Logo

NTT DATA is an end-to-end service provider of IT and business solutions for healthcare.

Optum – An AHIP Select Sponsor Logo

Optum combines technology, data and expertise to power modern health care.

RxAdvance – An AHIP Select Sponsor Logo

RxAdvance is a national full-service pharmacy benefit manager

Truven – an AHIP Select Sponsor Logo

IBM Watson Health aspires to improve lives and give hope by delivering innovation.

Visiant Logo

ikaSystems delivers cloud/SaaS-based business automation and process solutions

Welltok, Inc. – An AHIP Select Sponsor Logo

Welltok, Inc. is fundamentally transforming the way population health managers partner with consumers

Platinum LEVEL

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