Las Vegas, NV


Investing in the Future of Digital Care Delivery

  • October 01, 2021
  • 1:00 PM – 2:00 PM ET
  • Online

After a year of unprecedented growth, telehealth is rapidly expanding beyond video visits to include a host of virtual, hybrid, automated, and asychronous care experiences. Amid this shifting landscape — and a lingering pandemic — many health insurance providers are now revisiting their long-term telehealth strategy, weighing the needs of members and provider networks, and plotting their next steps and future investments.

In a new survey, health insurance executives spanning strategy, product, technology, and network roles offer a window into their current thinking and a glimpse of what’s to come for digital care delivery. This webinar will include an overview of the insights from the survey and a discussion among industry experts of the key questions and implications health insurance providers should consider.

Attendees will learn about:

  • The virtual care offerings health insurance providers have in place today
  • Barriers and motivations to expanding virtual care
  • Priorities for planned investments in digital technology
  • Top outcomes and key performance indicators (KPIs) decision-makers consider for virtual care


Amanda Howard
Senior Manager & Team Lead, Market Insights

Amanda Howard is a market insights and analytics professional at Amwell, where she is responsible for supporting go-to-market strategy and product development, and is the voice of customer initiatives. Amanda leads research across health system, health plan, and physician markets. Her prior experience includes advisory and consulting for hospitals and health systems at The Chartis Group.

Kimbra Wells Metz
Senior Director, Health Plan Solutions

Kimbra Wells Metz has more than 20 years of healthcare leadership experience in a variety of roles. Currently a Senior Director on Amwell’s Health Plan Solutions team, she works with health plans to develop and deliver their digital healthcare strategies.

Previously, as a managing director with The Advisory Board Company, she served as a thought partner to CEOs and executives of health system, provider, and ACO organizations, leveraging performance analytics technology, consulting, and best practice research solutions to drive value against client strategic objectives.