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Meeting Consumer Surge in Demand for Virtual Care: Are You Ready?

  • February 08, 2022
  • 1:00 PM – 2:00 PM ET
  • Online
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In June of 2021 Google reported a 300% increase in global searches for virtual care. This should come as no surprise because according to a recent survey, 92% of consumers are now committed to incorporating virtual care into their normal interactions with their physicians. But how prepared are employers and health insurance companies to meet this surge in demand for virtual care from their employees and members?

During this webinar, Kelly Bliss, President of U.S. Group Health, Teladoc Health and Matt Eyles, President and CEO, AHIP will discuss their perspectives on how health plans and employers can prepare to meet the surge in consumer demand for virtual care by:

  1. Decreasing out of pocket costs using virtual services
  2. Enhancing marketing communication and engagement
  3. Improving member experience by adding a virtual first health plan offering

Join us for this webinar and you’ll:

  • Learn about findings from a recent Virtual Care Transformation Survey
  • Understand the state of the employer market and where gaps exist to meet future goals
  • Hear about how the peer-reviewed Whole-Person Virtual Care Transformation Model drives healthcare value with a transformative approach to virtual care
  • Discover 5 areas where employers intend to deliver incremental value – including health equity – and actionable steps to get there

Speakers


Kelly Bliss
President of U.S. Group Health
Teladoc Health

As the President of U.S. Group Health, Ms. Bliss oversees product development, client management and growth organizations for the business.

Ms. Bliss has strong expertise in creating cohesive client-focused organizations. Most recently, she held the position of Chief Client Officer at Teladoc Health. Under her leadership client services achieved record growth and retention through a focus on delivering value, and a best-in-class experience to our clients. Ms. Bliss also built and managed high-functioning, global teams at companies such as Best Doctors and InterSystems. At Best Doctors, she served as chief of staff, leading the organization’s key strategic growth initiatives until the eventual acquisition by Teladoc Health in 2017.

Ms. Bliss serves as Executive Sponsor for the Teladoc Health Women’s Network and holds a bachelor’s degree in industrial psychology from Nichols College.


Matt Eyles
President & CEO
AHIP

Matthew Eyles is President & CEO of America’s Health Insurance Plans (AHIP), the national trade association representing health insurance providers. Matt leads the association toward fulfilling its mission and vision: expanding access to affordable health care coverage to all Americans through a competitive marketplace that fosters choice, quality, and innovation.

Matt has more than two decades of health care experience in the private sector and in government. He has led teams at Fortune 200 health care companies in diverse roles – including public policy, government affairs, advocacy and corporate communications – with both a U.S. and global focus.

Matt is on the Board of Directors of the National Health Council and was previously on the Board of the Network for Excellence in Health Innovation (NEHI). He also is a member of the Association Committee of 100 (C100) of the U.S. Chamber of Commerce. Matt was named a Healthcare Power Player by Business Insider in 2019, among the 100 Most Influential People in Health Care in 2018, 2019 and 2021 by Modern Healthcare, and as a Top Lobbyist for 2019 by The Hill.