Mind the Gap: Keep Quality Improvement Programs on Track

  • October 19, 2016
  • 1:00 PM – 2:00 PM ET
  • Online

A core strength of health plans across the country is measuring and reporting on quality metrics. However, directly influencing those metrics can often be a struggle.

While reducing gaps in care is the ultimate goal of quality reporting programs, the complexity of quality measures can make it hard to know where and how to focus your efforts. HEDIS® alone has over 80 quality measures.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

In our upcoming webinar, we’ll share tips for turning routine quality measurement and reporting activities into a true strategic advantage by ensuring that quality measurably improves across key metrics.

Register to learn more about:

  • Transforming quality reporting from tactical to-do into year-round strategic necessity
  • Aligning a myriad of quality metrics for an informed, holistic view into gaps in care
  • Communicating with and engaging all stakeholders to close identified gaps


Philip Finocchiaro mugPhilip Finocchiaro, MD, FACP, Senior Medical Director, Quality and Clinical Outcomes, Verscend
Dr. Finocchiaro serves as senior medical director concentrating on HEDIS quality measures and value-based healthcare at Verscend. He works closely with the entire clinical team developing population health strategies to improve healthcare across the care continuum.


Mary Naman mugMary Naman, RN, MSN, Health Outcomes Supervisor, CareOregon
Mary Naman has over 40 years of experience in nursing, focusing the last 20 years on JCAHO and NCQA standards with emphasis on clinical documentation. She has previously worked as a HEDIS RN Reviewer for Medical Site Reviewers/MedAssurant and is currently with CareOregon as a Health Outcomes Supervisor.


ashley-mcnairy-photoAshley McNairy, Product Analyst, Quality Solutions, Verscend
Ashley McNairy is a Product Analyst supporting Verscend’s Quality Improvement solution suite. Her primary responsibilities are focused on the successful delivery of our quality solutions to ensure they meet client’s needs in support of HEDIS, Stars, and other quality reporting initiatives. She also works to develop and enhance our capabilities to support evolving quality requirements, including new state and client specific measures.