Navigating Interoperability: Strategies for
Success Beyond the Mandate

  • March 26, 2021
  • 2:00 PM – 3:00 PM ET
  • Online

Health insurance providers are being mandated to provide members with health information using prescribed data standards and APIs, and need support in navigating these regulations and understanding how they can fit into their organization’s overall business transformation strategy.

This webinar will discuss how health insurance providers are approaching interoperability and the challenges they are experiencing. We will share strategies to help address these challenges as well as explore opportunities for business transformation beyond the mandate.

Attendees will learn about:

  • How organizations are approaching the new CMS interoperability regulations
  • Common challenges to expect on the path to interoperability and strategies to address them
  • Opportunities for business transformation beyond the mandate


Michael Curry
Vice President Product
IBM Watson Health

Michael Curry is VP of Products for Watson Health. With over twenty-five years of experience in the software and systems integration industries, his career has focused on building software products, defining and executing software product strategy and implementing large-scale systems within Fortune 500 companies. Michael joined IBM through the Ascential Software acquisition in 2005.

Most recently, he led the Watson Financial Services business within IBM, building AI-based SaaS applications for detecting financial crimes and operational risks, but he has also held leadership positions driving strategy and execution for artificial intelligence, data integration, cloud, internet of things, financial planning, application integration and analytics. Prior to Ascential, Michael held management positions at Altio, Level(3) Communications and Seer Technologies. He is a prominent public speaker in Product Leadership, Applied Artificial Intelligence, Cloud, Data, Analytics, Internet of Things and API technologies, and a frequent contributor to industry articles and publications.

Jeff Rivkin
Research Director, Payer IT Strategies
IDC Health Insights

Jeff Rivkin is Research Director of Payer IT Strategies for IDC Health Insights. In that role responsible for research coverage on payer business and technology priorities, constituent and consumer engagement strategies, technology and business implications for consumer engagement, front, middle and back office functions, value-based reimbursement, risk, and quality-based payment and incentive programs, among other trends and technologies important to the payer community.

Previously, Jeff Rivkin served for ten years as Enterprise Architect at CareFirst Blue Cross/Blue Shield, responsible for building business and technology alignment roadmaps for the ACA/HIX Health Reform, Mandated Implementations, PCMH, and Provider Network domains to ensure alignment of annual and tactical IT project planning with business goals. Mr. Rivkin has also worked at Magellan Health Services as Lead Data Architect, where he developed the Enterprise data models for the enterprise data warehouse and implemented data management processes and best practices. A former database administrator, he also has consulting experience with Accenture, big data experience with Teradata, telecom experience with Verizon, and is an adjunct professor at the University of Maryland.