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AHIP/OPM FEHB Carrier Conference

  • March 22 – 23, 2018
  • Arlington, VA
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Arlington, VA

The Federal Employees Health Benefits (FEHB) Program Carrier Conference will be held on March 22– March 23, 2018 at the Renaissance Arlington Capital View in Arlington, VA.  The Office of Personnel Management (OPM) will address program-wide issues as well as special interest to all types (experience-rated and community-rated) plans in the FEHB program.

The content presented at this conference is solely attributable to the speakers and does not represent an endorsement by America’s Health Insurance Plans (AHIP) of the accuracy of the information presented at the conference or any opinion expressed by the speakers. As content continues to evolve up until a conference, the materials included in this website are subject to change.

Registration for this event is currently at capacity. We will have a limited number of spots available for onsite registrations. If you have questions about attending, please contact registrations@ahip.org.

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AHIP/OPM FEHB Carrier Conference

Thursday: March 22, 2018

7:00 a.m. – 4:45 p.m.      Registration

8:00 a.m. – 8:30 a.m.      Continental Breakfast

8:30 a.m. – 9:00 a.m.      Opening Session

  • Conference Moderator: Jay Fritz, Program Manager, OPM
  • Welcome and Opening Remarks – Liza Assatourians, Vice President, Federal Programs, AHIP
  • Introductory Remarks – Dr. Jeff T.H. Pon, Director, OPM

9:00 a.m. – 9:30 a.m.      OPM Priorities: 2018 and Beyond

This session will cover the Annual FEHB Call Letter and Strategic Priorities.

  • Alan P. Spielman, Director, Healthcare and Insurance, OPM

9:30 a.m. – 10:15 a.m.   Keynote Address: Large Employers’ 2018 Health Care Strategies

  • Brian J. Marcotte, President & CEO for the National Business Group on Health

10:15 a.m. – 10:30 a.m. Break

10:30 a.m. – 12:00 p.m. Addressing the Opioid Epidemic

Highlighting key aspects of the opioid crisis and tactics health plans can employ to manage prescription drug benefits, improve access to addiction care, and enhance benefit options for pain treatment.

Session Moderators: Christine Hunter, MD, Chief Medical Officer, OPM and Dele Solaru, PharmD, MBA, Chief Pharmacy Officer, OPM

Video Introduction by Jerome Adams, MD, MPH, U.S. Surgeon General


  • Mark Friedlander, MD, MBA, Chief Medical Officer, Aetna Behavioral Health
  • David Yoder, PharmD, MBA, Executive Director, BCBSA Federal Employee Program, Member Care and Benefits
  • Betsy Hall Collins, MA, Director of Global Public Policy, Walmart

12:00 p.m. – 1:00 p.m.   Lunch and Posters

1:00 p.m. – 2:00 p.m.      Plan Design and Benefit Management

Achieving quality and affordability through meaningful plan design and benefit management.

Session Moderator: Cindy Butler, Deputy Assistant Director, FEIO, OPM

    • High Deductible Health Plans (HDHPs) – Brenna Scheideman, Lead Actuary, OPM
    • Value Based Tiered Provider Networks: A National and Regional Perspective – Tom Bernatavitz, President, Federal Plans, Aetna
    • Maximizing Quality and Affordabilty Through VBC – John Monaghan, Vice President, Accountable Care Program Development and Deployment, UnitedHealthcare
  • Alternative Plan Designs: Meaningful Differences – Sylvia Pulley, Program Manager, OPM


2:00 p.m. – 3:15 p.m.     OPM’s Policy and Program Developments  

Key areas of focus within OPM and pertinent updates for FEHB Carriers.

Session Moderator: Amber Rhodes, Program Analyst, OPM

  • Centralized Enrollment Portal and Database Project – Terry Schleicher, Program Manager, OPM
  • Rethinking the FEHB Brochure-Content and Creation – Jodi Cohen, Program Manager, OPM
  • Technology Updates – Merle Townley, Systems and Technology Advisor, OPM
  • Regulatory and Legislative Updates – Maggie Martel, Senior Policy Analyst, OPM and Rachel Royster, Senior Policy Analyst, OPM
  • FEDVIP/TRICARE – Julia Elam, Program Analyst, OPM
  • Federal Employee Benefits Survey – Cristin Kane, Program Analyst, OPM
  • Special Guest – Dave Johnston, Program Analysis Officer, OPM

3:15 p.m. – 3:30 p.m.      Break

3:30 p.m. – 4:15 p.m.      Update on Preventive Care

Tools carriers can use to improve immunization rates and diabetes prevention.

Session Moderator: Sheila Pinter, Management Analyst, OPM

  • NDPP Toolkit – Rachel Blacher, MPH, Project Officer, Division of Diabetes Translation at the Centers for Disease Control and Prevention and Rebecca Nielsen, MBA, Senior Director, Leavitt Partners
  • Immunizations – Angela Shen, ScD, MPH, CAPT, US Public Health Service, Senior Advisor, National Vaccine Program Office, Office of the Assistant Secretary for Health, HHS

4:15 p.m. – 4:30 p.m.      Aligning OPM Resources to Meet the Challenge

Review of HI organizational realignments, Introduction of the new Leadership team.

  • Laurie Bodenheimer, Deputy Director, Healthcare and Insurance, OPM

4:30 p.m. – 4:45 p.m.      Summary and Closing for the Day

  • Ed DeHarde, Assistant Director, FEIO, OPM

4:45 p.m. – 6:00 p.m.      Reception

Friday: March 23, 2018

7:30 a.m. – 11:45 a.m.   Registration

8:00 a.m. – 8:30 a.m.      Continental Breakfast

8:30 a.m. – 9:00 a.m.      AHIP Digital Strategy: Focus on Patient Engagement

Speaker Introduction by Liza Assatourians of AHIP


  • Ellen Beckjord, PhD, MPH, Associate Vice President, Population Health and Clinical Affairs,
  • UPMC Health Plan

9:00 a.m. – 10:00 a.m.   Plan Performance Assessment

An in-depth analysis of 2017 Clinical Quality, Customer Service, and Resource Use Results.


  • Michele Johnson, Senior Program Analyst, OPM

Q&A Facilitator:  Christine Hunter, MD, Chief Medical Officer, OPM

OPM Panel for Q&A:

  • Tony Tucker, Program Analyst, OPM
  • Ed DeHarde, Assistant Director, FEIO, OPM
  • Joe Kahn, Program Manager, OPM
  • Michele Johnson, Senior Program Analyst, OPM

10:00 a.m. – 10:15 a.m. Break

10:15 a.m. – 11:00 a.m. The Shifting Audit Landscape and Key Resolution Processes

Highlights of the OIG’s audit process, Medical Loss Ratio (MLR) documentation requirements and tips for effective resolution of audit findings.

Session Moderator: Ellen Gay, Program Analyst, OPM

  • Stephanie Oliver, Group Chief, Office of the Inspector General, OPM
  • Lloyd Williams, Program Manager, OPM


11:00 a.m. – 11:30 a.m. Automated Data Collection (ADC): History and Innovation   

Showcasing the new ADC tool for FEHB Carriers.

Session Moderator: Charlotte Lewis, Program Specialist, OPM

  • Sheila Pinter, Management Analyst, OPM
  • Cristin Kane, Program Analyst, OPM

11:30 a.m. – 11:45 a.m. Conference Wrap-Up

  • Alan P. Spielman, Director, Healthcare and Insurance, OPM
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Hotel and Travel Information

Conference Location

Renaissance Arlington Capital View
2800 S Potomac Ave, Arlington, VA 22202

This luxury hotel in Arlington, VA is nestled in the heart of Crystal City’s dining and business district and just 1 mile from Ronald Reagan National Airport (DCA).

With luminous design and impressive architecture, our Arlington, VA luxury hotel is completely unique and utterly original.

Hotel Information

The contracted group rate at the Renaissance Arlington Capital View and Residence Inn Arlington Capital View is SOLD OUT.