Optimize Quality through Partnership: BCBST/RxAnte Case Study

  • October 09, 2019
  • 2:00 PM – 3:00 PM ET
  • Online

When it comes to maintaining or improving CMS Star Ratings, Medicare Advantage Part D (MAPD) plans must devise ways to optimize their quality ratings amid fluctuating cut points and limited resources. Even high-performing plans must think of new and innovative tactics in order to maintain their CMS Star Ratings and achieve continuous improvement year over year. The right blend of partnership, resources, and effective timing is critical for continuous optimization, particularly in addressing triple-weighted CMS Star Ratings medication adherence measures.

This webinar will address the challenge of enhancing pharmacy-quality improvement programs by highlighting one health insurance provider’s approach to improving members’ medication adherence. A health insurance provider and a predictive analytics and clinical services company will co-present a webinar that features discussion of the provider’s aim to continuing enhancing its 4-star program and how the ongoing organizational partnership has been a critical component in realizing this goal.

Attendees will learn:

  • Specific tactics to consider in optimizing MAPD quality improvement initiatives
  • The benefits of a collaborative partnership to scale intervention resources across MAPD membership
  • The value of incorporating flexibility into a health plan quality improvement program to optimize performance throughout the Star Ratings year
  • The importance of appropriate targeting and timing in improving the quality/outcomes of member outreach and intervention


Kerri Petrin, MPH
Vice President, Strategy and Business Development

Ms. Petrin is vice president of strategy and business development at RxAnte. In this role, she manages business development efforts across all clients segments and business lines at RxAnte. Ms. Petrin previously worked as a Project Officer for the Beacon Community Program at the Office of the National Coordinator for Health IT, leading a data and performance measurement program. She also held roles at The Brookings Institution and the Puget Sound Health Alliance.

Sarah Smith, PharmD, BCPS
Quality Pharmacist
BlueCross BlueShield of Tennessee

Dr. Sarah Smith is the Quality Pharmacist at BlueCross BlueShield of Tennessee, the state’s largest health insurer. Dr. Smith supports the Medicare Advantage line of business by developing and leading initiatives to optimize performance on pharmacy driven measures within the CMS Star Ratings Program. She has experience in a broad variety of pharmacy practice settings and is a strong advocate for advancing the pharmacist’s role within the health care system.

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