Las Vegas, NV


Practical Solutions for Sharing Member Clinical Data: A Better Way to Chase Digital Charts

  • January 12, 2022
  • 1:00 PM – 2:00 PM ET
  • Online

Increased requests for clinical data mean digital chart retrieval will be paramount to meeting growing demand. Learn how a single connection can help health insurance providers and health care providers accurately and efficiently modernize medical chart retrieval workflow.

Of the nearly 100 million medical records requested annually, 90 million are fulfilled manually. Each record request takes 15 to 20 minutes to fulfill. This means health care organizations spend between 22 and 30 million hours fulfilling manual requests for data per year.

Manual record retrieval isn’t just time consuming; it’s also costly to manage. This webinar will address the importance of sharing member clinical data electronically. We’ll also discuss a practical solution designed to streamline data exchange between health insurance providers and health care providers, eliminating time-intensive, costly manual records requests.

Attendees will learn about:

  • The implications of continuing manual document retrieval methods
  • The value of shifting to electronic clinical document collection methods
  • STAR rating impact from improved risk adjustment factor (RAF) scoring and coding gaps closures
  • Data use rights for patients and providers related to treatment, payment, and health care operations


Genevieve Morris
Sr. Director of Clinical Interoperability Strategy
Change Healthcare

Genevieve Morris is the Senior Director of Clinical Interoperability Strategy at Change Healthcare. She previously worked as a healthcare IT and policy consultant and advisor, and worked on the development of regulations at the U.S. Office of the National Coordinator for Health Information Technology.

Robert Connely
Vice President, Business Development Provider Network
Change Healthcare

Robert is a dynamic, results-driven technology entrepreneur and business executive experienced in building, incubating, and bringing innovative healthcare information technology products and services to market for over 19 years, resulting in 3 successful acquisitions. As an entrepreneurial technologist turned growth executive, Robert’s mission is focused on scaling our provider network business, seeing product, innovation, and strategy as key drivers.