Chronic conditions are a health crisis in America. Six in 10 adults living in the United States have a chronic disease, contributing to 90% of national health care expenditures. The COVID-19 pandemic adds a new level of urgency to the problem, as those who are managing chronic diseases are at higher risk of severe cases of COVID.
Fortunately, in the last year we have seen the rapid acceleration of virtual care options—from telehealth to new tools to monitor and manage health conditions. The benefits are clear: people can get frequent and high-touch care they need at home, avoiding a trip to a doctor’s office. But after COVID-19 has subsided, what will it take for virtual care to become an essential part of the care continuum?
In this session, our panelists will discuss how virtual care tools can become a seamless, integrated part of the health care journey through engaging, conversational AI and 24/7 access to care. The discussion will focus on successful chronic disease prevention and management programs and engagement strategies needed to generate adoption, usage, and better health outcomes for members.
CEO and Co-Founder
Julia Hu is an American entrepreneur and the co-founder and CEO of Lark. Founded on the personal experience of having grown up with an undiagnosed chronic condition, Julia is a passionate advocate for chronic disease prevention and management, and has made it her mission to ensure that every patient can access high-quality, 24/7 compassionate care by using the latest technology.
Ms. Hu was named one of the “Top 10 Women in Tech” by Forbes and was a winner of Inc. Magazine’s “30 under 30”. Prior to founding Lark in 2011, Julia ran a global startup incubator, the Clean Tech Open, built a sustainable construction startup, and was an Entrepreneur-in-Residence at Stanford’s StartX incubator.
She is on the board of the Council for Diabetes Prevention and a Singularity University faculty member. Ms. Hu received her Master’s and Bachelor’s degrees at Stanford University and began studying for her MBA from MIT Sloan before founding Lark.
Vice President, Digital Platforms and Experience
Matthew Penwell has more than 25 years of healthcare and consulting experience, with a proven track record in helping organizations innovate, drive efficiency, and improve business outcomes. As the Vice President of Digital Platforms and Experience at Anthem, he is responsible for the growth and development of a world-class digital organization.
Before joining Anthem, Matt was the Executive Vice President of Health Solutions at Tictrac , a UK-based health engagement company that engages people in their health through their unique data. Matt’s career started in IT consulting, where he held several senior-level positions with PriceWaterhouseCoopers, Dimension Data, and American Management Systems.
Matt has a business degree from James Madison University.
Andrew Reeves, Moderator
Chief Revenue Officer
Andrew serves as the Chief Revenue Officer of Lark Health, and has responsibility for all client-facing teams across the organization.
Before joining the Lark team Andrew was the chief commercial officer with BioIQ where he was instrumental during a period of significant growth for the organization. Prior to this he held a number of leadership positions at Cigna throughout a 12-year tenure including regional vice president of national accounts, chief distribution officer for Cigna’s enterprise sales effectiveness group, chief operating officer and market manager for Cigna’s Medicare Advantage business.