The 4 Cs of Value-Based Care

  • October 15, 2019
  • 1:00 PM – 2:00 PM ET
  • online

The path to value-based care is complicated, requiring multiple parts of the system working in harmony. Industry-leading labs are in a unique position to support this evolution to value-based care given their shared focus and commitment to help health insurance providers achieve their Triple Aim goals.

This webinar explores 4 ways labs can support health insurance providers in their journey as they realize value-based care. How? With what we’re calling the 4 Cs: Convenience (for members), Consistency (in member experience and data), Connection (with data, member engagement, and payer/provider collaboration), and Contracts (better value and shared savings).

Attendees will learn: 

  • Gain a greater understanding of how industry-leading labs are enhancing the member experience and promoting better health
  • Understand opportunities for labs to provide and share easy-to-use, actionable data to drive improved health and quality outcomes
  • Explore value-based contracting approaches to lab services that help reduce lab price variability


Patrick James, MD
Chief Clinical Officer, Health Plans and Policy
Quest Diagnostics

Patrick James, MD is Chief Clinical Officer, Health Plans and Policy, at Quest Diagnostics. Dr. James earned his medical degree with honors from St. Louis University. He completed his internship and residency training in anatomic and clinical pathology with board certification at the National Naval Medical Center and post-graduate training in cytopathology with board certification at Johns Hopkins Hospital. Dr. James has served in leadership positions at Quest Diagnostics and other leading healthcare organizations, as well as the U.S. Navy.

Taryn Reed
Senior Director, Customer Experience & Commercial Enablement
Quest Diagnostics

Taryn Reed is Senior Director, Customer Experience & Commercial Enablement, at Quest Diagnostics. She is the company’s strategic leader for defining, implementing, and measuring an exceptional experience across all major customer segments, which includes consumers. Taryn is an accomplished leader with 20 years of strategic marketing experience, including growing customer-centric brands and implementing customer journey & persona mapping.

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