The Future of Provider Directory Accuracy

  • December 12, 2016
  • 2:00 PM – 3:00 PM ET

Health plans are under strict federal and state scrutiny related to the accuracy of practitioner information maintained and published to consumers. The cost of inaccurate or missing information comes in the form of fines, member dissatisfaction and poor ratings. Maintaining this information is a complex task – requiring the ability to pull from many sources many times. It also means needing to tax practitioners with an additional administrative burden – attesting to their information for every health plan in which they participate.

How will the webinar address the issue:

The AMA and LexisNexis have formed a strategic collaboration to address industry mandates to improve the quality of network directories. This collaboration brings together the health plan, practitioner and patient perspective. Together they will:

  1. Provide an update on where states/health plans are with meeting the mandate
  2. Uncover what the industry has learned almost a year after CMS issued regulation
  3. Explore how the right data and analytics coupled with the appropriate clinician outreach strategy can prove to increase efficiencies and outcomes

What will attendees gain by participating:

  • How to:
    • Simplify the data update process and leverage the “gold-standard” in clinician information for more than provider directories.
    • Empower practice staff to proactively and efficiently update clinician data allowing more time to be redirected to patient care.
    • Ensure compliance, positive relationships with their networks and improved treatment experiences for patients.

Who should attend this webinar:  Health plans and practitioners


tom-suk-photoTom Suk, Senior Director Technology – LexisNexis® Risk Solutions
Tom is the Senior Director, Provider Data Solutions for LexisNexis Health Care. His responsibilities are for directing and developing LexisNexis provider identity management solutions. Tom oversees application development/delivery and product quality assurance, technical infrastructure and data acquisition for these areas. He is also involved with enterprise security policies and systems and LexisNexis Risk integration opportunities.
Prior to joining LexisNexis, Tom was director of product development at FICO where he was responsible for CDI initiatives for financial and marketing services. Before joining FICO, Tom was with Accenture. Tom’s work focused on delivering large-scale workflow and data integration solutions for the telecommunications industry. In addition, Tom was responsible for security compliance and systems security policy adherence for major Accenture clients.

Tom holds a B.A. in Biology from Carleton College and an MBA in Management Information Systems and Marketing from the University of Minnesota.

Tammy Weaver, Director, Database Products Portfolio – American Medical Association
Tammy serves both the American Medical Association and its’ wholly owned subsidiary, American Medical Association Business Solutions, as the Director of Database Products Portfolio.  Tammy’s responsibilities include the development, management, and support of products and services that leverage the American Medical Association’s 100-year old physician demographic database known as the Masterfile.  Tammy has over twenty (20) years of experience in working with clinician demographic data.  Prior to joining the American Medical Association, Tammy held positions with Symphony Health Solutions.