In the face of new customer demands and impending market disruption, US health insurance providers are pressed for capital necessary to navigate imminent industry change. The tap of free-flowing capital has long run dry and traditional sources of unlocking new value (e.g., systems consolidation, process improvement, contract reconciliation) are plateauing.
US health insurance providers can quickly generate new value for their enterprise to navigate a strategic course to “the new” using solutions driven by artificial intelligence.
North America Payer Practice Lead
Richard leads Accenture’s North America Payer Practice, which delivers consulting, technology and outsourcing services to a wide range of health insurers. Richard specializes in helping payers reshape existing businesses and enter new markets. Richard is also responsible for Accenture’s thought leadership in health insurance, most recently authoring an “Intelligent Payer Survival Guide” focused on artificial intelligence in health insurance.
Richard Fu is an Accenture Health Strategy executive primarily focused on strategic planning and corporate growth initiatives across Accenture’s payer, provider, and life sciences organizations. He is a published thought leader in digital health and AI, including his latest point-of-view, The Intelligent Payer: A Survival Guide, highlighting how advanced automation and AI can unlock significant value for health plans within 18 months. Also his previous piece in the Harvard Business Review: 10 Promising A.I. Applications in Health Care provides a more holistic look at the ways AI can transform the industry.