Washington, D.C.

Nashville, TN


Total Population Management

  • September 14, 2017
  • 1:00 PM – 2:00 PM ET
  • Online

To effectively bend the health care cost curve, identification of risk is required across your entire population. While management of the high risk population accounts for 50% of your medical costs, that population is fluid. Early identification of pre-conditions such as prediabetes or obesity, can help you manage those from escalating into more serious conditions. Total Population Management provides tools to assess and manage risk in a coordinated platform, engaging your entire population.

Keys to achieving Total Population Management are knowing your members, engaging your members and coordinating care to manage health outcomes. Previously a challenge, HMS can now provide transparency into your total population and management through coordinated tools such as population risk intelligence, member engagement engine, and population health technology platform.


By participating in this webinar, attendees will learn how to:

  • Effectively manage all of your members on a personal level with increased flexibility using fewer resources to drive immediate results
  • Identify risk in your general population and monitor existing conditions to support adherence in an automated approach
  • Activate members through a personalized conversation across multi-channels to build member profiles and assess health status, identify barriers, close gaps in care and increase member retention

Who should attend:

  • Clinical professionals working within health care organizations to manage population health
  • Health care professionals aiming to increase member retention, loyalty, satisfaction, adherence, etc.
  • Clinical and operational experts seeking to drive better health and financial outcomes through a more engaged member population


Cynthia Nustad, Executive Vice President, Chief Strategy Officer, HMS
Cynthia Nustad serves as Executive Vice President, Chief Strategy Officer, responsible for the company’s strategy and roadmap, integration of new product and technology capabilities, and the evolution and growth of our technology and analytics services and solutions. She previously served as HMS’s Executive Vice President and Chief Information Officer.

Cynthia’s 20 years of information technology management experience spans technical start-ups to complex Fortune 100 companies and includes executive experience in enterprise technology, business transformation, product development and innovation. She has held a variety of business and technology executive leadership positions at several companies including Regence Blue Cross Blue Shield now Cambia, OAO Health Care Solutions, and Anthem. She brings extensive experience in technology and health care to HMS and she is an active industry speaker.

Cynthia earned a bachelor’s degree from the University of California at Los Angeles (UCLA), a master’s degree in public health from UCLA, and a master’s degree in business administration from the University of Oregon. She and her teams have received numerous industry awards and in 2013 she was awarded the Computerworld Premier 100 IT Leader award.


Gary Call, M.D., Chief Medical Officer, HMS
Dr. Gary Call is the Chief Medical Officer at HMS Holdings Corporation. He is the clinical leader at HMS and is responsible for development and oversight of clinical programs. Dr. Call has more than 20 years of experience in both active practice clinical medicine and managed health care leadership. Dr. Call is a licensed physician and board certified by the American Board of Family Medicine.