As health plans are focused on improving the customer experience and member engagement, many are searching for technologies that can accelerate their digital transformation strategy. However, the gap between technical promise and actual results is a great concern. Further, high implementation costs, long implementation timelines and difficult to discern ROI deter many payers from adopting new technologies, including call center and CRM solutions.
In this webinar, Zipari will demonstrate why leveraging a health insurance specific, rapidly configurable CRM application, built on top of Salesforce, should be a component of a health plan’s successful digital transformation strategy.
By participating in this webinar, attendees will:
Who should attend:
Mark Nathan, CEO, Zipari
Mark is focused on making health insurance easier for consumers to understand, purchase and maintain. He’s worked in insurance for the last twelve years, and has worked at consumer-oriented companies including Apple and Disney.