Using Home-Delivered Meals to Support Chronic Disease Management

  • September 08, 2020
  • 2:00 PM – 3:00 PM ET
  • Online

For individuals with chronic conditions, high-quality nutrition is an effective way to reduce medical costs and improve overall health. For health care organizations, this translates to reduced readmission rates and higher overall satisfaction scores. Spurred by the challenges of COVID-19, recent changes to benefit policy offer health insurance providers a unique opportunity to design targeted nutrition programs that improve patient outcomes and lower utilization costs without having to wait for the traditional annual bid cycle to take its course.

In this session, we will share insights, clinical results, and cost savings from nutritionally-focused meal preparation and delivery programs specifically designed for members with chronic health conditions, along with the latest policy changes to meal benefit implementation that allow plans to design a benefit that suits their unique needs.

We will discuss the role meal programs can play in cases where clinical and case management workers have identified distinct nutritional needs related to behavioral health and social determinants of health. We will also share real-world examples of improved member engagement, positive clinical outcomes, and lowered cost of care through reduced utilization of health care resources.

The session will conclude with a summary of key takeaways from evidence-based study and program results from a customer partner, along with recommendations for future programs.

Attendees will learn:

  • How recent legislative and policy changes, several in response to COVID-19, have given health organizations unprecedented flexibility to design and implement a home-delivered meal benefit
  • The clinical and financial advantages of including home-delivered meals in post-discharge transitions and chronic disease management
  • Evidence of how other healthcare organizations have implemented and benefited from the use of home-delivered meals in patient care plans


Catherine Macpherson
Vice President of Product Strategy and Development, Chief Nutrition Officer
Mom’s Meals

Catherine joined Mom’s Meals in 2017 and is responsible for ensuring the company’s nutrition solutions meet the needs of its partners by designing clinical programs that meet their strategic objectives. Previously, she served as Vice President of Medication Adherence and Immunizations at Walgreens, led Healthcare Product Strategy at WebMD, and managed health and wellness programs for Ceridian, the National Institute of Health, and the American Institute for Cancer Research. Catherine is a Registered Dietitian, a healthcare innovator, and a frequent speaker on the importance of nutrition to the aging population, care transitions, and those managing chronic conditions.

Tim Conroy
National Vice President, Government & Healthcare Partnerships
Mom’s Meals

In his role as National Vice President, Government & Healthcare Partnerships for Mom’s Meals, Tim Conroy has responsibility for overseeing Long Term Services & Support (LTSS) waiver benefit programs, and helping customers & clients access state benefit programs for home-delivered meals. He partners with executive management teams at the state government, managed care, local Area Agencies on Aging (AAAs), and Community Based Organizations (CBO) organizations to ensure continuation of partnerships to support member services.