Value-Based Care Innovations: Collaborating with Labs

  • June 13, 2019
  • 1:00 PM – 2:00 PM ET
  • Online

The health care industry continues to evolve, and payers remain focused on achieving their triple aim targets through the shift to value-based care. Industry-leading labs are in a unique position to support this evolution given their data, operations infrastructure, and diagnostics expertise.

This webinar will give participants a view into value-based care innovations in the lab industry and how payers can collaborate with their top labs on a variety of value-based programs, bringing the same aligned incentives and enhanced patient experience to lab services as exist today in other areas of the industry.

Attendees will learn: 

  • Gain a greater understanding of how industry-leading labs can support payers in their value-based care efforts
  • Understand the role of lab data and real-time data sharing in driving more personalized care support and reducing gaps in care
  • Explore value-based approaches to lab services that help improve member outcomes, better coordinate care with physicians, and meaningfully reduce costs


Al Bowles
Vice President, Health Plans
Quest Diagnostics

Al Bowles is the Vice President, Health Plans, at Quest Diagnostics and is responsible for leading the health plan business within Quest. Al has been in the U.S. employee benefits/healthcare industry for over 30 years, holding several leadership positions at Cigna, UnitedHealthcare, and Horizon BCBSNJ. Prior to joining Quest, Al was Vice President of Commercial & Major Accounts at Horizon BCBSNJ, with responsibility for 1.8 million members. Prior to that role, Al served as the Chief Marketing Officer for Optum Specialty Benefits, a UnitedHealth Group company. At Cigna, Al held regional and national roles including the Senior Vice President of Sales for CIGNA Group Insurance. Al earned a BS degree from the University of Richmond as well as completed an executive leadership program at the Wharton School.

Patrick James, MD,
Chief Clinical Officer, Health Plans and Policy
Quest Diagnostics

Patrick James, MD is Chief Clinical Officer, Health Plans and Policy, at Quest Diagnostics. Dr. James earned his medical degree with honors from St. Louis University. He completed his internship and residency training in anatomic and clinical pathology with board certification at the National Naval Medical Center and post-graduate training in cytopathology with board certification at Johns Hopkins Hospital. Dr. James has served in leadership positions at Quest Diagnostics and other leading healthcare organizations, as well as the U.S. Navy.